A leading tech support firm located in the UK is seeking 1st Line Support agents. This role involves managing operational queries related to Thrive LMS dashboards and custom Power BI reports. Successful candidates will interpret learning data, clarify metrics, and tackle discrepancies efficiently. The position requires excellent communication and problem-solving skills, along with a data literacy emphasis. This is essential for supporting various internal stakeholders effectively. #J-18808-Ljbffr