Associate Workplace Specialist is pivotal in ensuring smooth operations, resolving technical challenges, and contributing to the overall effectiveness of Allianz Technology Thailand’s IT ecosystem. You will · Desktop Setup and Maintenance: · Set up, install, and configure desktop computers, peripheral equipment, and software. · Troubleshoot issues to ensure ongoing usability. · Manage Windows and MacOS setup, application deployment, and patch updates. · Implement virus/malware protection and vulnerability management. · Stock Management and Coordination: · Maintain stock levels for desktops, laptops, software, and peripheral equipment. · Coordinate and execute assigned project activities to meet deadlines. · Asset Management: · Keep track of IT-related assets and maintain an accurate inventory. · Vendor Collaboration: · Work closely with vendors for hardware repairs and maintenance. · Technical Support: · Provide technical assistance for PCs and related systems, primarily using Windows 10 (knowledge of MacOS is advantageous). Your skills · Education and Experience : · Bachelor’s degree in Computer Science, IT Engineering, or a related discipline. · 1-2 years of experience in IT Support or related fields. · Technical Knowledge : · Proficient in supporting, but not limited to: · Windows hardware and desktop environment. · Microsoft Office 365 collaboration products. · WebEx. · MacOS supporting experience is advantageous. · Open to learning IT endpoint operation management. · Attitude and Mindset : · Demonstrates a good service mind and a sense of ownership. · Has a can-do attitude. · Willingness to work flexible hours for projects or support tasks (including on-call standby and extended service hours). · Demonstrates a strong aptitude and desire to learn new technologies and tools. · Additional Skills and Certifications : · Experience in IT Asset and stock management is advantageous. · ITIL foundation certification, training, or experience is a plus. · Familiarity with Service Now or other IT service ticketing systems is beneficial. · Having a project management certification (such as PMP or PRINCE II) is an advantage. · Work Style : · Comfortable working independently, while also being a team player. · Effective communication skills in English. · Technical Problem-Solving : · Ability to understand and propose solutions for complex technical tasks. · Organizational Skills : · Strong attention to detail and ability to handle multiple tasks simultaneously. · Global Mobility : · Ability to travel is a plus. 46615 | IT & Tech Engineering | Professional | Non-Executive | Allianz Technology | Full-Time | Permanent Your benefits: · We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working. · We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location). · From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered. · Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach. About Allianz Technology Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group. With more than 13,000 employees located in 22 countries around the globe, Allianz Technology works together with other Allianz entities in pioneering the digitalization of the financial services industry. We oversee the full digitalization spectrum – from one of the industry’s largest IT infrastructure projects that includes data centers, networking and security, to application platforms that span from workplace services to digital interaction. In short, we deliver full-scale, end-to-end IT solutions for Allianz in the digital age. D&I statement Allianz Technology is proud to be an equal opportunity employer encouraging diversity in the working environment. We are interested in your strengths and experience. We welcome all applications from all people regardless of gender identity and/or expression, sexual orientation, race or ethnicity, age, nationality, religion, disability, or philosophy of life. Join us. Let´s care for tomorrow. You. IT