Established since 2008, we are a social housing recruitment agency based in Birmingham city centre. We have an amazing opportunity for a committed and hard-working professional to join our operations team, where you will play a critical role to the on-going success of the business.
The role of the Recruitment Support Officer will include the following:
* Ensure all our temporary workers are fully compliant ahead of their start date by conducting thorough checks to verify right to work in accordance with legal requirements
* Process Disclosure and Barring Service (DBS) checks for candidates as required
* Collaborate with internal teams to ensure compliance procedures are adhered to at all times
* Monitoring and chasing outstanding compliance documents via telephone and email
* Timesheets – resolving pay queries with candidates and clients
* Credit control - managing the sales ledger made up of a wide portfolio of clients
* Provide information to clients on outstanding debts and agreeing on payment plans
* Daily bank reconciliations and cash allocation
* Inbound and outbound telephone calls
* Build and maintain strong internal relationships and also rapport with our temporary workers
* Ad hoc administration duties including data entry and sending emails
* Day-to-day office tasks to ensure smooth running of the workplace, including replenishing office supplies
* Assist in the coordination and setup of internal meetings, staff events, and company socials
* Contribute to team meetings and have a collective team approach towards wider goals
What we are looking for in the Recruitment Support Officer:
* At least 2 years administration experience, preferably in a fast-paced environment
* Strong IT skills, including proficiency in Microsoft Office Suite (Word, Excel, Outlook)
* Experience working in a sales or recruitment environment is highly desirable
* Excellent attention to detail and the ability to manage multiple tasks simultaneously
* Must be able to take ownership of the role
* Strong communication skills, both written and verbal
* To be self-motivated and able to use own initiative
* Professional and friendly telephone manner
* Approachable and positive attitude
What you'll get in return as the Recruitment Support Officer:
* Career progression as the team grows
* Fun and supportive work environment
* Training and mentorship
* Company incentives
* Team nights out and social events
* Mental health support
The role is Monday-Friday 08:00-17:00.
The Recruitment Support Officer role will suit an individual with a strong administration background who excels in a fast-paced, busy environment. You must have excellent communication skills, as well as good I.T. skills and are able to build professional working relationships with a wide variety of people. It is essential that you are customer focused with a positive, can-do attitude. Time management and organisation are key to being successful in this role