Belfast, United Kingdom of Great Britain and Northern Ireland
Telecommunications Advisor – Belfast (Onsite)
Build skills. Earn well. Be supported from day one.
At Concentrix, we believe a great career starts with feeling supported, valued, and able to grow. We’re looking for motivated people to join our Belfast team as Telecommunications Advisors, supporting one of the UK’s leading telecommunications providers.
You don’t need years of sales experience to succeed here — we provide full training, coaching, and clear progression pathways to help you build confidence and capability in the role.
What You’ll Be Doing
* Understanding customer needs through conversation and active listening
* Recommending suitable products and services to enhance the customer experience
* Handling inbound and outbound calls using leads generated by service teams
* Working as part of a supportive, collaborative team
What We’re Looking For
We’re interested in potential and attitude, not just experience.
You may be a great fit if you:
* Communicate clearly and enjoy helping others
* Are comfortable learning new systems with guidance
* Like working towards goals as part of a team
* Are motivated to develop new skills and build a career
Sales or target-based experience is welcome, but not essential — full training is provided.
Pay & Rewards
* Salary: £26,520 per annum
* Location: Maysfield Office, Belfast BT1 3NR
(Centrally located near Lanyon Place Station)
* Company pension (auto-enrolment after 92 days, if eligible)
* Group Life Assurance from day one, at no cost to you
* Employee Stock Purchase Plan (ESPP) – purchase Concentrix shares at a discounted rate (eligibility applies)
* Benefex employee savings platform – access to retail, lifestyle, and wellbeing discounts
* Employee Assistance Programme (EAP) – free, confidential support for mental, emotional, financial, and legal wellbeing (available to you and your dependants)
* Dental cover options via Unum (employee-funded)
* Eyecare vouchers through Specsavers (VDU eye tests and money off glasses)
* PureGym discount – 10% off membership and no joining fee (300+ UK gyms)
Learning & Development
* Concentrix University
* LinkedIn Learning access
* Ongoing coaching and development opportunities
Inclusion Matters Here
Concentrix is a Disability Confident and Equal Opportunity Employer.
We welcome applications from people of all backgrounds and assess everyone fairly based on skills and potential.
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