Direct a small team of managers to deliver the online delivery operation of the supermarket, taking accountability for every delivery going out on time, so our customers get exactly what they need, when they expect it.
The department is fast-paced with lots of KPIs; you'll spend time reviewing data and ensuring compliance with processes and procedures.
Plan for upcoming key trading activities and events by working closely with the rest of the store leadership team.
Take full accountability for the store overnight, role modeling and coaching for high standards and efficiency across the store.
People management responsibilities include pay and scheduling routines, training, communication, and employee relations activities such as managing performance, absence, and completing disciplinaries.
Our online teams work early mornings with picking items for deliveries usually taking place from 04:00 - 08:00.
What makes a great Lead Online Manager:
* A passionate leader who is consistently ambitious for their customers and colleagues, every day, growing their team to do the same.
* Experience managing managers in a fast-paced, performance-focused environment.
* An operator comfortable managing alone in the absence of more senior management.
* Driven to deliver high performance with a focus on efficiency and engagement.
* Confident in the use of data, understanding/interpreting KPIs or other performance indicators, and experienced in improving these.
* Puts inclusivity at the heart of their work, using it to build an inclusive team and environment.
* Capable of managing disciplinaries, performance issues, or other employee relations issues (up to dismissal).
Benefits include:
* 10% discount after four weeks, increasing to 15% at Sainsbury's and Argos on specific days.
* An annual bonus scheme based on performance.
* Free food and hot drinks in stores.
* Generous holiday entitlement, maternity, and paternity leave.
* Matching pension contributions (4-7.5%).
* Sainsbury's share scheme for investment at discounted rates.
* Wellbeing support, including emotional, legal, and financial advice.
* Colleague networks and development opportunities.
* Cycle to Work scheme, gym memberships, and special offers on various services.
An inclusive place to work and shop:
We are dedicated to being a truly inclusive retailer. Our colleagues may be entitled to enhanced leave for families and support for carers. We provide resources to help understand and support your role and your team. Our networks promote representation and help remove barriers. We celebrate diversity through initiatives and events, fostering inclusion and respect. If you need reasonable adjustments during application or interview, please let us know.
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