Technical Support Engineer / IT Technician
An excellent opportunity for a Technical Support Engineer / IT Technician to join a friendly and motivated IT support team providing high-quality services to schools, charities and businesses across the North East.
If youve also worked in the following roles, wed also like to hear from you: IT Engineer, Network Support Engineer, Systems Administrator, Desktop Support Technician, ICT Technician
SALARY: £24,938 to £37,142 per annum (depending on experience) + Benefits (see below)
LOCATION: Stockton-on-Tees, County Durham, North East England
JOB TYPE: Full-Time, Permanent
PLEASE NOTE: You will need a full driving licence and access to a vehicle daily (All journeys/mileage is paid for by the company)
JOB OVERVIEW
We have a fantastic new job opportunity for a Technical Support Engineer / IT Technician to deliver ICT support across multiple organisations in the North East.
As a Technical Support Engineer / IT Technician you will play a key role in supporting servers, networks, end user devices and cloud technologies such as Office 365, Gmail and Azure.
The Technical Support Engineer / IT Technician role is ideal for someone with excellent communication skills, a proactive approach to problem-solving and the ability to provide exceptional customer service while developing their technical career.
APPLY TODAY
Ready to make your next career move? Apply Today for our Recruitment Team to review.
DUTIES
Your duties as the Technical Support Engineer / IT Technician include:
Providing ICT Support: Deliver technical support for schools, charities and businesses across the North East
Installing and Configuring: Set up networks, servers, PCs, Macs and related software
Cloud Services Support: Assist with Microsoft and Google cloud platforms including Azure, Office 365 and Gmail
Troubleshooting: Diagnose and resolve technical issues across hardware and software systems
Customer Engagement: Communicate effectively with clients at all levels in a professional and helpful manner
Team Collaboration: Work closely with colleagues to deliver projects and provide cross-team support
Planning and Organisation: Manage your own workload and contribute to medium and long-term project planning
Technical Development: Keep up to date with IT changes and proactively develop skills
CANDIDATE REQUIREMENTS
ESSENTIAL
Excellent interpersonal and communication skills
Proven experience of working in an IT environment
Strong organisational and problem-solving abilities
Experience with Microsoft and Apple operating systems
Ability to work both independently and within a team
Full driving licence and daily access to a vehicle
DESIRABLE
Experience with Office 365, Azure, Gmail or Intune
Knowledge of projectors, interactive displays or whiteboards
Familiarity with MDM solutions such as Meraki or Casper
Experience with virtualisation technologies such as Microsoft or VMware
Knowledge of networking components such as switches
BENEFITS
Company pension
Private health insurance (after 6 months)
Flexi-time working
Free on-site parking
Car salary sacrifice scheme
Bonus payments
Regular staff social events
Cycle to work scheme
Enhanced leave (26 days increasing to 31 after 5 years) plus 12 flexi days
Discount schemes
Professional development and training
APPLY TODAY
By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.
JOB REF: AWDO-P13943
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