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Part time administrator

Lichfield
Orange Grove
Posted: 14h ago
Offer description

About Us

Orange Grove was founded in by two social workers who understood that strong relationships held the key to successful fostering. As with all families, relationships matter. They provide a stable platform for growth, which is why we commit time, effort and resources into nurturing them constantly.

We do this for the children in our care by getting to know them and providing a safe and positive family environment. We do it for our foster parents by treating them individually and tailoring our support to their needs. And we take care to build strong and positive relationships with local authorities

We are currently looking to recruit a Part-Time Administrator to provide an administrative support service to our fostering team.

The role will involve working within the Fostering Regulations and National Minimum Standards, maintaining databases and electronic filing systems, managing fostering paperwork and forms as well as general ad hoc administration. The post holder will also be expected to provide a meet and greet service, set up meetings, and take minutes for a variety of staff, foster parent and professional meetings

It is essential that applicants have excellent written and verbal communication skills, excellent interpersonal skills and a warm, confident personality.

Role Responsibilities include but not exhaustive list

1. To provide a comprehensive day to day administrative service for the office team to include:-
2. Maintaining electronic and paper files
3. Maintaining databases
4. Producing professionally written emails and letters
5. processing incoming and outgoing post
6. photocopying
7. brochure/standard form production
8. message taking and signposting
9. management of petty cash and processing of invoices / expenses
10. organise meetings
11. To support the social work team with data collection, recording, filing and auditing
12. To receive visitors
13. To build up and maintain a supportive relationship with foster parents, as the post holder will be one of the first points of contact within the office
14. To liaise with Local Authority social workers
15. To take minutes of monthly meetings for foster parents and distribute to relevant personnel
16. To carry out statutory checks and take up references on prospective foster parents
17. To maintain accurate databases/registers of all referrals and children placed
18. To provide information from these databases to the Registered Manager as required
19. To be responsible for the smooth running of the office premises under the direction of the Registered Manager
20. To order stationary and receive orders
21. To maintain a database of children’s birthdays and send out cards to children
22. To be responsible for the maintenance of all office equipment
23. To attend regular team meetings
24. To represent and promote the Orange Grove at every opportunity
25. To make constructive use of supervision and work closely with team members to enhance personal and team developments

Requirements

26. Educated to GCSE level with grades A-C in Mathematics, English
27. A good working knowledge of Databases, Microsoft Office Suite (which will be tested at interview)
28. Proven experience of working in an administrative role, ideally within a child-centred/caring environment is a pre-requisite for this post
29. Proven experience of taking accurate minutes
30. Experience of planning, organising and prioritising workloads to meet deadlines and service requirements
31. Good communication skills (phone/writing)
32. Ability to manage conflict effectively, be solution focused
33. To be able to contribute to team working and to develop good working relationships
34. Ability to manage workload and work autonomously
35. The ability to demonstrate professionalism and diplomacy and to represent Orange Grove Fostercare at all times

Interviews may take place over Microsoft Teams or in person at our Stone Office.

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