We're recruiting for an enthusiastic and organised Hire Desk Controller. This is an exciting opportunity to join a thriving, well respected brand, playing a pivotal role in ensuring smooth operations and delivering outstanding customer service. Overview of role: The Hire Desk Controller will be the first point of contact for all hire enquiries, managing incoming calls and emails, providing quotations, machine specifications and technical information. We&x2019;re looking for a proactive and organised Hire Coordinator to join a well-established, company and close knit team. If you thrive in fast paced environments and enjoy juggling priorities, this role offers excellent training, great team culture, and the opportunity to make a real impact. The Role: As Hire Coordinator, you&x2019;ll be the first point of contact for hire enquiries. You&x2019;ll handle incoming calls and emails, provide quotes, coordinate logistics, and ensure a smooth, efficient customer journey from start to finish. Key Responsibilities for the Hire Coordinator: Respond to inbound hire enquiries and convert them into bookings Open new customer accounts and handle scheduling Liaise with drivers, internal departments, and customers Manage off-hire requests, POD queries, and documentation Maintain accuracy while working at pace Use internal systems confidently and keep records up to date Why Apply: Full 12-week onboarding and training programme Friendly team with a great work ethic - bonus targets are consistently hit Supportive, solutions-focused environment What We&x2019;re Looking For: Previous experience in a hire desk, scheduling or coordination role Calm under pressure with a natural ability to prioritise and multitask Attention to detail and pride in getting things right Confident, down to earth, and great at problem solving Strong communication and system skills Benefits: £29,500 salary plus quarterly team bonus and annual bonus 26 days holiday plus 8 bank holidays Pension, life assurance, and staff discounts Career development opportunities Full-time, site-based role Monday to Thursday, 8:30am to 5:00pm Friday, 8:30am to 4:30pm