Overview
Join to apply for the Assistant Shop Manager role at TieTalent.
Location
Location: 22a Welsh St, Chepstow NP16 5LL
Hours
Hours: 14 per week (includes Saturdays as part of a rota)
Contract
Contract: Permanent
Salary
Salary: £23,850 per annum based on 35 hours per week
Are you a retail expert passionate about making a real impact in your community? We need a dynamic Assistant Shop Manager to join our friendly charity shop team. This opportunity will sharpen your retail skills while supporting people in the community, across the UK and abroad.
"I'm not delivering to a profit target to enhance someone's personal wealth. I'm making a real, visible contribution to supporting the work of my chosen charity" – Joanne, Regional Retail Manager
What does a day in the life involve?
* Collaborating with the shop manager to run a profitable, customer-focused shop that is the 'window of the British Red Cross' on the high street.
* Working on the shop floor and coordinating activity behind the scenes; no two days are the same.
* Fostering a brilliant shopping environment and providing an excellent customer experience in store.
* Overseeing a team of dedicated volunteers, delivering their induction, management, and development in collaboration with the shop manager.
To be a successful candidate, what will you need?
* Experience in a shop environment as a retail professional.
* StrongPeople skills; enjoy providing an excellent customer experience, supporting a team, and engaging with people from all walks of life.
* Commercial awareness with a good understanding of financial targets and measures, plus proven IT skills.
* Flexible availability; shop trades Mon-Sat, 9am-5pm, with Saturdays on rota and flexibility during the week.
The closing date for applications is 23:59 on Thursday 11 September 2025. We reserve the right to close the advert early depending on volume of applications.
What you get in return
* Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
* Pension: Up to 6% contributory pension.
* Flexible working: We aim to accommodate your preferred work style.
* Learning & Development: Wide range of career opportunities + comprehensive learning.
* Discounts: Access to Blue Light Discount Card and employee benefits platform.
* Wellbeing: Mental health and wellbeing support.
* Teamworking: Collaborative environment supporting our mission.
* Cycle2Work: Bicycle lease scheme.
* Season ticket loan: Interest-free loan for commuting expenses.
At the British Red Cross, we pride ourselves on a diverse and inclusive workforce. We are committed to creating an environment where everyone can bring their true selves to work, free from discrimination. We support this through regular data reporting and our internal networks (REEN, LGBT+, DAWN, Gender, Carers, Youth).
Together, we are the world's emergency responders.
Seniority level
* Mid-Senior level
Employment type
* Full-time
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