Job Description
FIELD SERVICE ENGINEER
Location: Inner London (see specific postcodes below)
Postcodes: N/NW/W/E
As a Field Service Engineer what will you be doing?
* Working from home, you will receive daily appointments via a tablet device. Alongside this, your van will be stocked overnight by our couriers.
* You will visit customers with prearranged appointments via our scheduling team, where you will carry out a variety of work including servicing, repairs, diagnostics and commissioning to warranty and contract customers.
* You will be capable of delivering excellent customer service and top-quality solutions.
* Whilst full product training will be given, you will be confident in your diagnostics skills.
On a daily basis as aField Service Engineeryoull be responsible for:
1. Our Field Service Engineer will be visitingcustomersproperties to carry out a variety of work mainly diagnostics and breakdowns but also emergency repairs to annual servicing.
2. Providing excellent customer service through effective communication
3. Manage your workload of daily appointments via a tablet device
4. Manage your van stock by ensuring all old faulty parts and good stock for credit are returned as well as receive new stock which are delivered over night are placed in their locations in ...