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Chief of staff

London
Adecco
Posted: 24 March
Offer description

The Senior Program Director acts as a trusted advisor and operational leader, supporting the EMEA West and MEA DC Operations General Manager in scaling their impact across the organisation and driving a culture of Leadership at Every Level. This role provides clarity of priorities, operational discipline, and high‑quality decision‑making, translating leadership intent into measurable outcomes. A key enabler for the Leadership Team (LT), this position ensures strategy, operations, and communication remain tightly aligned to support organisational effectiveness at scale.


Core Responsibilities

* Translate leadership priorities into clear objectives, operating cadences, and governance forums for the LT.
* Drive cross‑functional initiatives and monitor progress across strategic programmes.
* Coordinate inputs across multiple countries and teams, ensuring alignment to frameworks and standards.
* Step in as programme lead where additional structure, clarity, or momentum is required.


Operational Excellence

* Own the rhythm of the business (ROB), including LT meetings, risk reviews, workshops, offsites, townhalls, and governance cycles.
* Design meeting agendas, materials, and pre‑reads that focus on decisions and outcomes rather than status updates.
* Maintain robust governance for risks, actions, and follow‑ups, ensuring accountability and timely closure.
* Oversee organisational health metrics and drive continuous improvement.


Executive Advisory & Communication

* Serve as a strategic advisor and thought partner to the General Manager, offering data‑driven insights.
* Craft high‑impact executive communications for internal and external audiences.
* Ensure messaging clearly connects operational activity with broader organisational strategy.
* Represent the executive in meetings and liaise across cross‑functional teams on their behalf.


Culture & People

* Lead initiatives that strengthen diversity, inclusion, and employee engagement.
* Partner with HR on workforce planning, organisational design, and talent development.
* Track and synthesise employee signals across countries, ensuring a clear link between feedback, actions, and outcomes.
* Foster a strong organisational culture and monitor team health.


Key Skills & Capabilities

* Strong business acumen and deep understanding of technology industry dynamics.
* Excellent strategic and operational judgment, with the ability to move between detailed execution and executive‑level synthesis.
* Ability to lead through influence and manage complex stakeholder environments.
* Skilled in data analysis, scenario planning, and decision‑making.
* Exceptional written, verbal, and visual communication skills.
* Thrives in fast‑paced, ambiguous environments.


Typical Background

* Experience in business management, strategy consulting, or programme leadership within complex, matrixed organisations.
* Background working in technology‑driven or highly cross‑functional environments.
* Proven track record of leading complex programmes, managing executive‑level priorities, and enabling operational excellence.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

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