Job Description
Are you an experienced IT support professional looking for your next challenge? Our specialist Managed Service Provider (MSP) in Hook, Hampshire, is seeking a Senior IT Support Engineer to provide expert technical support across Windows, Azure, and Office 365 environments.
What You'll Do:
* Provide high-level IT support to clients, ensuring efficient resolution of technical issues.
* Manage and maintain Windows-based infrastructure, Azure cloud services, and Office 365 environments.
* Troubleshoot and diagnose complex problems, implementing effective solutions.
* Work closely with clients to deliver tailored IT solutions and exceptional customer service.
* Assist in system upgrades, migrations, and ongoing support projects.
* Mentor and support junior engineers, sharing knowledge and best practices.
What We're Looking For:
* Proven IT support experience, ideally from an MSP background.
* Strong knowledge of Windows environments, Azure cloud services, and Office 365 administration.
* Excellent troubleshooting and problem-solving skills.
* Ability to manage client relationships and communicate effectively.
* A proactive approach to technical challenges and continuous improvement.
Why Join Us?
* Be part of a close-knit, specialist MSP with a strong reputation.
* Work in a dynamic environment with varied client projects.
* Opportunity for professional growth and development.
* Competitive salary and benefits package.
If you're ready to take your IT support career to the next level, apply today and be part of a team that thrives on excellence and innovation!
Let me know if you'd like any adjustments!