Job Title: Rented Housing Area Manager Location: Home based with regular travel across Norfolk, Norwich and Saffron Walden Contract Type: Fixed Term Contract to the end of March 2027 Hours: 37.5 per week Salary: Up to £46,527 per annum, pro rata Role Profile: https://bit.ly/45vGguN At Anchor, we’re passionate about providing high-quality housing and support to older people across the country. We're looking for an inspiring and proactive Area Manager to join our team and make a real difference in the lives of our residents. About the Role As a Rented Area Manager, you will lead, develop, and support a housing team across a designated geographical area, ensuring exceptional operational delivery and customer satisfaction. Key Responsibilities: Oversee daily operations across multiple sites, ensuring efficiency, compliance, and high service standards. Lead and coach teams to deliver strong performance aligned with our values and housing strategy. Foster excellent resident relationships, resolving issues effectively and driving satisfaction. Conduct safety audits, manage risk, and respond to emergencies with professionalism. Manage budgets and resources to achieve financial targets and goals. Build strong partnerships with contractors, local authorities, and community organisations. Monitor KPIs and performance, reporting regularly to the Operations Manager. Oversee contracts such as catering, cleaning, and care/support services, ensuring they meet resident needs. What We’re Looking For You’re a confident and dynamic leader who can manage people, processes, and partnerships with care and efficiency. You embrace change, think creatively, and thrive in a role where no two days are the same. You’ll bring: Strong interpersonal and communication skills, with the ability to manage performance robustly and fairly. Agility in decision-making and a problem-solving mindset. Experience managing teams, with a focus on development and high performance. A flexible, resilient approach—comfortable working independently and collaboratively. Confidence managing sensitive information and engaging with diverse stakeholders. Excellent organisational and time-management abilities. Competence with Microsoft Office and a willingness to learn new systems. Qualifications & Requirements: Educated to A-Level standard or equivalent, with a willingness to gain further qualifications if needed. Full UK driving license and access to a car, or ability to travel efficiently across your area by other means. Willingness to undertake regular training and attend external meetings/events.