Senior Care Support Worker - Outpatients Department
We have one full time vacancy for a Band 3 Higher Clinical Support Worker to join our team within Outpatients.
The post holder will work as part of the nursing team to assist within Nurse led clinic, perform ECG's, venepuncture and ensure clinics are run smoothly.
The successful candidate will work between Russells Hall, Corbett and Guest sites,
Full support and training will be given.
Main duties of the job
To work as a Clinical Support Worker as part of the Outpatients department, supporting clinicians to provide a high standard of patient care. Ensuring patients feel welcomed into clinic and ready for their appointments. To carry out basic admin tasks to support clinicians such as booking patients in and out of clinics, photocopying, making up clinic packs. To do clinical observations of patients prior to their appointments as required e.g. height, weight, ECG's, BP, test urine, venepuncture. To assist within plastics nurse led clinic following training. To communicate effectively with other members of the health care team, patients and relatives. To recognise and report to clinicians any concerns or changes in the patient's condition.
The post holder will be expected along with other team members to ensure all equipment is cleaned on a daily basis as necessary adhering to the Trust Infection Control Policy.
About us
At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.
As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.
As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information -inclusive practice people promise.
Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.
Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)
Job responsibilities
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.
Person Specification
Qualifications
* Maths and English Qualification - GCSE A-C or Functional Skills Level 2
* Care Certificate or ability to complete within 12 weeks of commencing employment
* QCF/NVQ Level 3 in Healthcare or equivalent qualification/relevant experience
Experience
* Able to undertake a limited range of delegated clinical care duties, e.g temperature, pulse, respiration, blood pressure, blood glucose monitoring, urinalysis, wound observations, removal cannula/catheter
* Able to assess patient/client condition through observation/test results; assess comfort of patient/client, instigate emergency procedures
* Regular contact with bodily fluids when carrying out interventions and or treatments
* Frequent moderate/intense effort required for periods of time
* Experience in a healthcare environment
* Manual handing of patients, equipment and stores
Knowledge
* Ability to recognise limitations of knowledge and competence and practice within these boundaries
* Prepared to undergo further training
* Able to use and update IT systems with patient information
* An understanding of their role within the team
Communication & Relationship Skills
* Evidence of effective communication skills including o Verbal o Written (legible handwriting) o Non-verbal o Compassion and respect
* Ability to communicate appropriately with patients, relatives and / or carers
* Ability to communicate effectively with staff / multidisciplinary team
* An understanding of how to behave / act in a clinical environment
* Positive and enthusiastic approach to work
* Courteous and polite
Planning & Organisational Skills
* Participation in flexible work patterns / shift working required to provide 24hr service to meet the needs of the service.
* Flexibility to work across the Health Economy
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Main Outpatients Dept Russells Hall Hospital
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