About us
We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands and selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.
We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.
Company
Charles Hurst Newtownards Renault
Contract Type
Permanent, 12 Month FTC (Maternity Cover)
Salary
OTE up to £35,000. Basic Salary £29,000 per annum
Working Hours
Monday - Thursday 8am-5.30pm, Friday 8am to 5pm, Saturday 9am to 1pm on rota basis
Role Overview
We’re on the lookout for a reliable and motivated person to join the team on a temporary maternity cover basis. It’s a great chance to step into an already established role and pick up some solid experience along the way. At Charles Hurst Newtownards, you’ll be part of a supportive, down-to‑earth team where everyone pulls together and your effort doesn’t go unnoticed. You’ll have the opportunity to build your skills, take ownership of your role, and help us continue delivering a high level of service to our customers.
Responsibilities
* Booking MOTs, services and other repair work for our customers
* Advising customers about warranty cover and upselling additional parts / accessories that will benefit the customer
* Liaising with the full Aftersales department to organise and schedule appointments based on workload and call volumes
* Managing a high-volume of customers daily as well as telephone calls and online booking queries
* Informing customers of turnaround times and ensuring effective communication throughout the time when a customer’s car is in the workshop
* Maintaining accurate customer records and updating the systems when any bookings have been made
Benefits
Core Benefits
* Competitive salaries with structured pay scales and progression as you grow within the business
* Generous annual leave that increases with your length of service
* Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave
* Access to Techscheme for discounted technology purchases with flexible payments
Health & Wellbeing
* Eyecare vouchers to help cover vision care needs
* Smart Health – 24/7 access to GP services to support your mental and physical wellbeing
* Dental insurance for everyday dental care and unexpected treatments
* Optional critical illness cover for peace of mind during life’s most challenging moments
Financial Wellbeing
* MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user‑friendly app
* Free will writing services to help plan for the future
* Flexible life assurance options and partner life assurance for added protection
Leisure & Lifestyle
* Discounted gym memberships to support an active lifestyle
* Travel insurance to help you explore with confidence
* Access to home and technology vouchers
* bYond card and a wide range of exclusive retail and lifestyle discounts
Equal Opportunity Statement
Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
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