KEY RESPONSIBILITIES
* Handling email and call enquiries including taking bookings
* Administering C4Kids and Pebble Platforms
* Take party bookings, prep admin boxes and party bags.
* Book weekend locations for each term via the appropriate platform or venue contact
* Prep weekend admin boxes
* Create daily registers for ASCs and Camps
* Support debt management processes for ASCs and Camps, ensuring timely follow-ups and escalations when necessary.
* Clothing stock control liaising with departments to meet requirements
* Provide weekly attendance returns for WAC, ASC, Weekends (including conversion table) and post Camp
* Ad hoc tasks as when required
QUALITIES AND SKILLS
* Effective Communication: Strong verbal and written skills, ensuring clarity.
* Problem-Solving: Ability to identify challenges, evaluate solutions, and implement effective resolutions.
* Time Management: Prioritising tasks to meet deadlines and maintain efficiency.
* IT Proficiency: Comfortable using relevant tools and technologies for administrative management.
* Customer Engagement: Ensuring excellent service and fostering strong client relationships.
* Attention to Detail: Commitment to accuracy, thoroughness, and process reliability.
* Teamwork as a competence is the ability to collaborate effectively with others by sharing responsibilities, communicating openly, and contributing to objectives
* Organisational Excellence: Ability to maintain structured workflows to ensure operational efficiency