Job Description
Job Overview
We are seeking reliable and experienced HGV Driver/Loaders to join our team at easyStorage Hertfordshire. The successful candidates will be responsible for safely operating 7.2 tonne lorries, collecting and returning customer goods to various locations across Hertfordshire, and assisting with loading and unloading as part of a 2/3 person crew. This role offers an excellent opportunity for individuals with a background in HGV driving and removal/delivery logistics and operations who are committed to maintaining high standards of safety and customer service.
Upfront Requirements
* You will have several years proven experience of driving and managing a 7.5 tonne truck
* You will have a clean driving licence
* You will be able to produce references that confirm your experience and expertise
Key Duties
* Day to day management of the truck, including daily inspection records and management of any issues
* Transport management relationship maintenance
* Own the required legal check procedures (MOT, PMI, Servicing etc )
* Management of weekly job schedule, plan ahead routing from job to job to ensure jobs are properly planed for and attended
* Work alongside loader and ensure proper representation of the company to customers (inc proper uniform)
* Accurate and prompt reporting of daily jobs through the provided easystorage apps -mavis and vault, including pod numbers/details
* Be capable of dealing with customers requests on the day, and thinking around problems that occur
* Liaise with company owner regards any issues and contribute to solutions
* Have experience of loading jobs, be fit and capable of transferring furniture/large household items and white goods out of/into houses
* Have capability to dismantle and re-assemble simple furniture
* Ideally have previous experience of forklift work, both reach and counter balance
Additional Duties
Along side the basic responsibility for a driver/loader, we expect you to get involved with the day to day running of the company and the generation of extra customers to help the profitability of the business. For complete clarity, there will be work outside of the day-to-day of collection and returns. Responsibilities would include but not be limited to:
* Upkeep of the depot that we operate out of, including cleaning of depot and the trucks
* Management and preparation of pods for collections and returns
* Management of packing materials and tools for jobs
* Participation in local marketing initiatives such as photos and videos of jobs posted on social media to help build a picture of our services, and leaflet drops in selected areas
If you like working in an environment where each day you'll meet new customers and visit a wide variety of locations and if you are punctual and take enjoyment from maintaining high standards as part of a team, we look forward to receiving your application.