We're looking for a passionate and dynamic Restaurant Supervisor to join the Brasserie family. In this key role, you'll take the lead in overseeing daily operations, ensuring that every guest enjoys a dining experience that exceeds expectations. If you're a hands‑on leader with strong team management skills and a genuine love for hospitality, this could be the perfect opportunity for you.
Responsibilities
* Assist the Restaurant Manager and Assistant Manager in the smooth day‑to‑day management
* Supervise, train, and inspire the Brasserie team to consistently deliver exceptional service
* Ensure compliance with all food and beverage policies, standards and procedures
* Lead by example to guarantee guest satisfaction, ensuring each visit to the Brasserie is memorable
* Coordinate and direct the team to provide seamless, attentive customer service
* Drive sales, enhance profitability, and elevate the overall guest experience
* Assist in managing departmental budgets, staff schedules, and administrative tasks
* Maintain rigorous standards in cash handling, stock control, and security procedures
Qualifications
* A minimum of 3 years' experience in a supervisory role within a five-star hotel or high-end restaurant environment
* Proficiency with Micros systems is a plus
* A proven track record of delivering exceptional customer service
* Flexibility to work varied hours, including weekends
* A passion for hospitality, a positive attitude, and a commitment to excellence
Benefits
* Free staff meals and parking
* Discounted food and beverage, accommodation and spa
* 28 days holiday and an extra holiday day on your birthday
* 30% discount on spa treatments and spa days
* 10% discount on spa products
* Introduce a friend at work bonus / Free uniform
* Preferred Hotel Group discounted global hotel rates
At Sopwell House, we live by our Vision, Purpose and Values. We are dedicated to creating a world of 'Perfect Contentment' for both our team members and guests alike 'Spreading kindness one act at a time' along the way. Our team pride themselves on 'Performing with Drive and Serving with Soul' in everything we do.
#J-18808-Ljbffr