Whats in it for you We believe in looking after our people, and it shows. When you join Ipsum, youre not just taking a job youre starting a career with real support behind it.? 24 annual leave plus bank holidays with the option to buy more Group Personal Pension Plan Career development & progression with the opportunity to earn professional qualifications 24/7 access to a virtual GP?and Mental health support & counselling services? Cycle to Work scheme? Discount club - supermarkets, phone bills, gyms & more?! Life assurance cover? Enhanced Maternity Pay Long service recognition? Active local social committees? Regular social events? Paid volunteering opportunities in your community? About the role The purpose of a Lead Project Coordinator is to is to be the focal point for all Coordination tasks as well as being main point of contact for all customer service enquiries on the DNP&P contract. Dealing with problems and customer enquiries, ensuring clear and concise information is relayed to relevant department and to support the Project Managers with all administrative tasks to ensure all works are compliant to project delivery timescales. Previous experience in Line Management and leading a team within a fast paced business (ideally within the Utilities sector) as you will be overseeing projects ensuring smooth delivery, managing multiple priorities and managing key objectives. A good level of commercial knowledge is required and proven experience in relationship management, and good networking skills. A good financial awareness is key for this role as you will be forecasting/ Delivery / Targets to ensure continuous improvement- BMoCS (Broad Measure of Customer Service as per the OFGEM requirements).PO process and maintenance, EGS contract requirements. As a Lead Project Coordinator you will be Assisting project managers on planned outages, and UKPN scrap management and create relevant reports and taking minutes for meetings with the client. Oversee the labour scheduling function, and ensuring that work is scheduled in a timely and efficient manner, driving resource utilisation and profitability of the work. Ensure the output from our directly employed teams is maximised and profitable while meeting the requirements of the clients programme of work and the programme is delivered, making sure any disruption to the programme is managed in the most cost-effective way. Pro-actively tracking on a daily basis the expected and actual output of all teams. To continually monitor deviations to plan and to implement improvement measures to prevent re-occurrence to achieve target utilisation / revenue generation levels for our teams. To schedule teams optimally to meet the programme requirements of Project Managers and minimise unproductive time. Liaise with Project coordinators(s) to issue for quoting and oversee the PO process Commercial support to the Project Managers and the Commercial department. KPI Performance monitoring of the work programme to ensure efficient delivery of the plan and reporting of process management data. Reporting - Customer Feedback and create reports for the client performance meetings About you Previous experience in Line Management and leading a team within a fast paced business (ideally within the Utilities sector) as you will be overseeing projects ensuring smooth delivery, managing multiple priorities and managing key objectives. A good level of commercial knowledge is required and proven experience in relationship management, and good networking skills. A good financial awareness is key for this role as you will be forecasting/ Delivery / Targets to ensure continuous improvement Qualifications ILM Level 3 or working towards ILM Level 5 / or Project Management Prince 2 Advanced Excel experience Our commitment to Equal Opportunities Were proud to be an equal opportunities employer. We welcome applications from all backgrounds and experiences, and were committed to building a diverse and inclusive workforce. Before applying, please review our Privacy Policy to understand how we process your data in line with GDPR. Next steps If you're interested in this opportunity please apply or reach out to Ipsum's Talent Acquisition Team for more info!