Warminster, BA12 0DJ We are passionate about Smarter Working and believe that a combination of flexible working practices, digital technology and modern workspaces will give you the opportunity to enjoy a healthy work-life balance, while ensuring you deliver your outcomes effectively and efficiently – we expect you to know where to be to have the most impact, balancing your individual needs with that of your team and the organisation. However, recognising the benefits of face-to-face working, there is an expectation that you would be in the office at least 60% of the time (3 days a week). Job Summary The Ministry of Defence employs over 50,000 Civil Servants. Within that, the Army Top Level Budget (TLB) employs over 12,000 MOD Civil Servants located at over 300 locations. Ours is a diverse workforce, with roles ranging from trainers, human resources, teachers, and psychologists to storekeepers, financiers, project and programme managers, and policy secretariat staff. There are many different functions and professions delivering key outputs for the Army. The Land Warfare Centre (LWC) is responsible for the delivery of military trade and collective training (UK and overseas) focused on ensuring our military personnel are appropriately prepared to meet their operational commitments in response to the needs of the Field Army. To achieve this there are eight Operational Groups under the command of the Director Land Warfare (DLW). The training schools achieve their objectives through a combination of MoD trainers (military and civilian) and Industry partners under contract. The Land Warfare Centre (LWC) Business Centre is responsible for ensuring that a holistic approach is taken to LWC’s business through the strategic oversight, governance, effective delivery and performance management of LWC’s portfolio of programmes, projects and business outputs. The Business Centre supports the LWC Headquarters and respective training schools in ensuring that military training is delivered to the best effect. It delivers programmes to help improve training. It also provides recommendations regarding future adjustments to LWC’s business through the strategic oversight, governance, effective delivery, and performance management of key outputs across LWC’s portfolio of programmes, projects and business outputs. This role is based at HQ CMC, Waterloo Lines in Warminster, but you would be expected to travel regularly to Operating Group locations primarily at Bovington (up to twice per week) and occasionally to other CMC locations such as Brecon and Salisbury Plain. This position is for 37 hours per week, requests to work flexibly will be considered, considering the business needs. Several work packages are on offer and can be discussed if successful. Job Description This role supports the Business Centre’s Performance Management function within the Business Centre providing strategic management of some of LWC’s most complex and important contracts through centralised management of performance metrics. You will focus primarily on supporting the various Combat Manoeuvre Centre (CMC) contracts particularly the ARMCEN Support Contract (ASC). It is an exciting opportunity to be part of a team that manage business critical, high-risk contracts that require the most significant oversight and senior staff engagement. Key Responsibilities For a Performance Management Officer: Contract Management, Governance, Wider Stakeholder Engagement, SME Input, sup-port to future Procurements and Financial Management and Scrutiny of contract usage. You will be working alongside military and civilian personnel, playing a pivotal role in all aspects of contract performance to support Individual and Collective training. You will immediately gain a substantial insight into military training and understanding how the contract supports training. Responsible for the oversight of the Contracts Finance/Budget delegations and day to day contract management in relation to specified LWC contracts. Support assessments and analysis of the performance of Industry Partners (IPs) through monthly performance measures to ensure acceptable contractual delivery, managing and monitoring remedial actions. Processing transactions from commitment to reconciliation with robust audit trails and capturing benefits to support future contracts and betterment. Providing Contract Assurance and Governance. Chairs, leads, or attends other groups and meetings as required by the Senior Executive Officer Performance Management. Responsible for the Financial Management of the contracts. Management of Contract Risk including co-ordination and review of risk registers. Conduct performance reviews using feedback from customers, report performance using KPIs. Provide Governance and Assurance of events to ensure contractor compliance (some travel and overnight stays in the UK may be required). Completing monthly Forecasts of Outturn (FOO) and additional financial information reporting as required. Provide scrutiny and approval of Demand Orders to ensure they are contractually compliant. Approval of payments utilising MOD Contracting, Purchasing and Finance (CP&F) system including allocation of contract approvals. Provide and Maintain Forecast of Events (FOE) ensuring timely communication to the Service Provider. Provide input/MI/LFE in relation to current contract performance to assist planning and estimating for future contracts. We are a friendly and inclusive team, and we understand that it takes a little while to feel confident in a new job. We will support you to develop your skills and experience within this role. This role supports the Business Centre’s Performance Management function within the Business Centre providing strategic management of some of LWC’s most complex and important contracts through centralised management of performance metrics. You will focus primarily on supporting the various Combat Manoeuvre Centre (CMC) contracts particularly the ARMCEN Support Contract (ASC). It is an exciting opportunity to be part of a team that manage business critical, high-risk contracts that require the most significant oversight and senior staff engagement. Key Responsibilities For a Performance Management Officer: Contract Management, Governance, Wider Stakeholder Engagement, SME Input, sup-port to future Procurements and Financial Management and Scrutiny of contract usage. You will be working alongside military and civilian personnel, playing a pivotal role in all aspects of contract performance to support Individual and Collective training. You will immediately gain a substantial insight into military training and understanding how the contract supports training. Responsible for the oversight of the Contracts Finance/Budget delegations and day to day contract management in relation to specified LWC contracts. Support assessments and analysis of the performance of Industry Partners (IPs) through monthly performance measures to ensure acceptable contractual delivery, managing and monitoring remedial actions. Processing transactions from commitment to reconciliation with robust audit trails and capturing benefits to support future contracts and betterment. Providing Contract Assurance and Governance. Chairs, leads, or attends other groups and meetings as required by the Senior Executive Officer Performance Management. Responsible for the Financial Management of the contracts. Management of Contract Risk including co-ordination and review of risk registers. Conduct performance reviews using feedback from customers, report performance using KPIs. Provide Governance and Assurance of events to ensure contractor compliance (some travel and overnight stays in the UK may be required). Completing monthly Forecasts of Outturn (FOO) and additional financial information reporting as required. Provide scrutiny and approval of Demand Orders to ensure they are contractually compliant. Approval of payments utilising MOD Contracting, Purchasing and Finance (CP&F) system including allocation of contract approvals. Provide and Maintain Forecast of Events (FOE) ensuring timely communication to the Service Provider. Provide input/MI/LFE in relation to current contract performance to assist planning and estimating for future contracts. We are a friendly and inclusive team, and we understand that it takes a little while to feel confident in a new job. We will support you to develop your skills and experience within this role. Person specification Essential Skills: Strong contract and performance management skills and experience. Proven leadership skills. Strong communicator, able to engage with an array of stakeholders and be confident in having complex discussions. Experience of leading a team. Able to work independently, with a proactive approach to the work that you and your wider team will be delivering. A flexible and a collaborative approach, adapting to changing priorities and workloads and supporting the wider team as required. Behaviours We'll assess you against these behaviours during the selection process: Communicating and Influencing Making Effective Decisions Managing a Quality Service Leadership Seeing the Big Picture We only ask for evidence of these behaviours on your application form: Communicating and Influencing Making Effective Decisions Seeing the Big Picture Alongside your salary of £36,530, Ministry of Defence contributes £10,582 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. The Army prides itself on being a supportive employer and where possible encourages flexible working, helping you to maintain a great work/life balance. Other Benefits For Army Civil Servants Include: 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service Highly competitive pension scheme Personal and professional development of skills Alternative working patterns for many roles Access to the Employee Assistance Programme (EAP), a free service that assists you with achieving a productive, healthy environment that is conducive to a healthy lifestyle. Enhanced parental and adoption leave 6 days special leave per year which can be used for volunteering activities Learning and Development We believe that everyone has the potential to make a difference and you will be supported to help you learn and advance in your career. This includes working towards membership of a professional body and/or undertaking a modern apprenticeship as part of your role. A modern apprenticeship is a combined package of work and training. Through the schemes available you will gain a professional qualification, practical experience, and the broader skills required to develop in your current role and pave the way for your future career. The post does not offer relocation expenses. External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period. Please Note: Expenses incurred for travel to interviews will not be reimbursed. Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts. Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/. The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments. MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience. At application stage you will be assessed against the following: CV Behaviours: Communicating & Influencing Making Effective Decisions Seeing the Bigger Picture Personal Statement - No more than 1000 words; Evidencing how you have worked collaboratively as a member of a team and built strong working relationships with colleagues, including those at a level more senior to you. Evidencing your experience in contract / performance management including where analysis of data has driven decisions. Evidencing your stakeholder engagement, including where there may have been challenges. Applications will be sifted using the Behaviours, Personal Statement, and CV that have been chosen for this campaign, but in the event of 10 or more applications, an initial sift will be conducted on the lead behaviour 'Communicating and Influencing' At interview stage you will be assessed against the following Behaviours: Communicating & Influencing Making Effective Decisions Managing a Quality Service Leadership Application sifting will be scheduled to take place within 7 days of the application closing date. Interview dates are to be confirmed and will be held in person. We endeavour to keep to these time frames, but these are subject to change around business needs. The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3@mod.gov.uk. As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn. Feedback will only be provided if you attend an interview or assessment. This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window). People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This Job Is Broadly Open To The Following Groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job Contact : Name : Joanne Swabey Email : Joanne.Swabey100@mod.gov.uk Recruitment team Email : DBSCivPers-Resourcingteam3@mod.gov.uk Further information Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: info@csc.gov.uk.