Role: Group Operations Director
Location: Hybrid, Hertfordshire & Midlands
Salary: £65,000 - £80,000 per annum
About Amthal
Amthal Group is a newly formed independently owned group of established
businesses who design, install, maintain, and monitor electronic life safety and
security systems.
Amthal Fire & Security ( AFS ) established 2000 operate from St Albans in
Hertfordshire with current sales of £5.5m and 65 team members. Integrated
Protection Maintenance Services ( IPL ) established 2005 operate from Coleshill
in Birmingham with current sales of £1.9m and 14 team members. The combined
vision of the group is to scale a sustainable and dynamic group of businesses
through continuous investment & development in its people.
With ambition to achieve revenue of £12m by 2026 and a mission to provide
compliant protection, unrivalled customer experience and professional service.
Committed to achieving operational excellence, through empowering and
developing, exceptional talent, to maintain our friendly and supportive
environment.
Why we think you would love to work with us
At Amthal, we aim to invest and empower you to continue our mission of being
one of the nation’s trusted commercial fire and security partners whilst
maintaining our friendly and supportive culture.
Join our team where your dedication and integrity will be recognised with
opportunity and progression whilst ensuring a healthy work life balance. Our
success lies in creating a working environment where every individual is
motivated to work together and exceed the expectations of our customers. We
value our people and will support you to deliver on all aspects of our business
with integrity and dedication.
Team member benefits for this role includes
• 9 day working fortnight
• Continuous professional development
• Wellness & Employee Assistance Programme (EAP)
• YuLife – The #1 rated benefits programme
• Death in service insurance
• Salary sacrifice pension scheme
• Quarterly one-to-one check-ins with your line manager
• 25 days’ holiday, plus Bank Holidays, increasing to 35 days (1 day extra per
annum to 30 days and a further 5 days after 10 years)
• A company culture that promotes work life balance
• Access to mental health care support
• Team member of the month recognising outstanding contribution
• Annual company day to share successes and strategic plans
• Company car or allowance
• Private healthcare
About you
It is essential that you will have a proven track record of successfully operating in
a senior / director operations role within a service and project based industry, it
is desirable for this experience to be in the fire and security industry. You will be
able to evidence this experience and share successes across all elements of
operational management. The position requires a blend of strategic thinking,
creativity, analytical skills, and leadership abilities.
All aspects of the role must be performed in line with the business’s values to
realise our vision by providing unrivalled customer experience and professional
service to our clients. The position requires high levels of self-motivation,
organisation and must be performed with integrity and dedication. In return we
are committed to empowering and developing exceptional talent, maintaining
our friendly and supportive environment to ensure we get it right first time every
time.
About the role
Reporting directly to the Group CEO this is a new position and an exciting
opportunity to mentor and develop the group's existing operations teams in line
with the company's ambitious growth plans. The role includes all operational
responsibilities within the group companies in line with our values of operating
all aspects of the business with integrity and dedication. Committed to
operational excellence through employing and developing exceptional talent to
get it right first time, every time.
Strategic Planning and Implementation
Develop and Execute Strategies: Formulate operational strategies aligned with the company’s overall objectives with focus on our service offering and delivery. Implement these strategies to enhance operational efficiency and effectiveness.
Set Goals and KPIs: Establish clear operational goals and key performance indicators (KPIs) to measure success. Monitor progress towards these goals and adjust strategies as needed.
Operational Management
Oversee Daily Operations: Ensure smooth day-to-day operations across all departments. Monitor operational workflows and processes to identify areas for improvement.
Resource Allocation: Allocate resources efficiently to optimise productivity and minimize costs. Ensure the availability of necessary equipment, materials, and personnel.
Team Leadership and Development
Lead and Manage Teams: Supervise managers, engineers, technicians, and other operational staff. Provide guidance, support, and performance feedback to team members.
Foster Professional Growth: Implement training and development programs to enhance skills and knowledge. Promote a positive work culture that encourages teamwork and continuous improvement.
Financial Management
Budgeting: Develop and manage operational budgets, ensuring financial resources are used effectively. Monitor expenditures and implement cost-saving measures where appropriate.
Financial Reporting: Prepare financial reports and analyses to provide insights into operational performance. Identify financial risks and opportunities to inform strategic decision-making.
Project Management
Plan and Execute Projects: Oversee the planning, execution, and completion of
operational projects. Ensure projects are delivered on time, within budget, and to
the required quality standards.
Risk Management: Identify potential risks and develop mitigation strategies to
minimize impact. Monitor project progress and adjust plans as necessary to
address challenges.
Quality Assurance and Compliance
Ensure Compliance: Ensure all operations comply with industry standards,
regulations, and safety requirements. Stay updated with regulatory changes and
implement necessary adjustments.
Quality Control: Implement quality control processes to maintain high service
standards. Conduct regular audits and inspections to ensure compliance and
identify areas for improvement.
Client Relationship Management
Maintain Client Relationships: Develop and maintain strong relationships with
clients to understand their needs and expectations. Address client concerns
promptly and ensure high levels of customer satisfaction.
Support Business Development: Collaborate with sales and marketing teams to
identify and pursue new business opportunities. Provide operational insights to
support proposal development and client presentations.
Technology and Innovation
Adopt New Technologies: Stay informed about technological advancements
relevant to the industry. Implement new technologies and systems to improve
operational efficiency and effectiveness.
Drive Innovation: Encourage innovative thinking and the adoption of best
practices within the team. Lead initiatives to streamline processes and enhance
operational capabilities.
Reporting and Communication
Provide Regular Updates: Report regularly to senior management on operational
performance, challenges, and opportunities. Communicate effectively with all
levels of the organization to ensure alignment and collaboration.
Stakeholder Management: Engage with key stakeholders to keep them informed
and involved in operational initiatives. Manage expectations and deliver on
commitments to build trust and credibility.
Professional Development
Continuous Learning: Stay updated with industry trends, best practices, and
regulatory changes. Participate in professional development activities, such as
workshops, conferences, and certifications.
Crisis Management
Handle Emergencies: Develop and implement crisis management plans to
address emergencies and disruptions. Lead the response to operational crises,
ensuring minimal impact on business continuity.
About the process
1. Please apply by uploading your CV via our careers page - Apply now
2. The next step is an informal phone call with one of the team to check in
with and confirm that you’ve read the job description and are a great
skills fit
3. You will then receive a telephone interview from the CEO to check you
meet the skills requirement for the role along with sharing our values
4. On success of your telephone interview you will then be invited to a face
to face interview at our offices with the CEO alongside another senior
team member for a more formal interview process
5. We will call you to tell you you’re successful before putting the offer in
writing and beginning to carry out the usual security vetting and checks
as required to work in our industry.
We are committed to equality of opportunity for all staff and applications from
individuals are encouraged regardless of age, disability, sex, gender
reassignment, sexual orientation, pregnancy and maternity, race, religion or
belief and marriage and civil partnerships