Awarded No. 1 Hotel in London in the Travel + Leisure World's Best Awards, on the doorstep of Hyde Park, just a short walk from Harrods, Harvey Nichols and Londons most exclusive shopping district; Sloane Street and Knightsbridge, this grand luxury mansion has undergone an inspired renovation by the famed interior designer Alberto Pinto. The hotel is home to 93 luxurious suites and bedrooms, modern British dining at The Lanesborough Grill, the vibrant Library Bar and Garden Room and the magnificent Lanesborough Club & Spa.
Oetker Collection
Masterpiece Hotels
Oetker Collection hotels are true masterpieces located in the worlds most desirable destinations. Each property is a landmark and a timeless icon of elegance. With deep devotion to local culture and community, our Hosts of Choice preserve a tradition of legendary European hospitality and genuine family spirit that began in 1872.
Job description
As a Commis Waiter/Waitress you will provide an exceptional guest service experience. You will be an excellent communicator and take a hands-on approach to your role. You will have a real passion for food and wine, enabling you to up sell and promote the items by your personal knowledge from the menu. You will be a team player to ensure that your team create a memorable experience for our guests.
Key Requirements
The ideal candidate would be able to demonstrate the following attributes:
Experience in a similar role within a fine dining restaurant in a luxury establishment is essential and experience within a Michelin star restaurant is preferable
Excellent command of the English language and a second language would be preferred
Immaculate grooming standards.
Preferably excellent knowledge of wine & food pairing.
Show drive and passion for Excellent Customer Service
Please note this role requires an element of manual handling
In return
We believe in recognising and valuing the contributions of our team members. To support your wellbeing and growth, we provide a robust reward and benefits package, including:
Financial Wellbeing
Additional holiday allowance
Season ticket loan
Enhanced Pension Scheme
Life Insurance
Complimentary dry cleaning
Safety shoes
Retail discounts around Victoria, Westminster, Whitehall and the Northbank area
Health & Wellness
Complimentary meals on duty
Cycle to Work scheme
Flu vaccinations
Discounted chiropodist and massage treatments
Substantiality initiates
Social and sports activities (e.g., football games, running club, yoga & pilates, etc.)
EAP Employee Assistant Programme
Career Growth & Personal Development
Internal transfer and promotion opportunities
Cross-departmental exposure
Partnered with industry-leading training providers
Internal learning gateway
Free access to e-learning platform offering job-specific training and personal growth courses
Subsidised professional qualifications and certified training programmes
Financial incentives for bringing talents to The Lanesborough via Recommend-A-Friend scheme
Recognition & Social Initiatives
Award programmes throughout the year with generous prizes
Long service awards
Preferential room rate at The Lanesborough for you and your family
50% discount on F&B and Club & Spa treatments
Social events (e.g. Annual Party, Recognition Celebrations, Children's Christmas Party, Departmental Appreciation Day, pub quiz, etc.)
Celebrating your important moments (birthdays, anniversaries, weddings, newborns, etc.)
Retirement parties
*Terms and conditions apply to all benefits.
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