Job summary
Are you interested in a new exciting opportunity to develop your career?
Working as part of the discharge hubs the Discharge Support Worker will ensure that all discharges from a defined number of mental health acute, dementia, rehab and older person's beds are processed and coordinated in such a manner to ensure that patients are placed in an environment best suited to their assessed needs and Trust resources are utilized to their maximum efficiency. The post holder holds no clinical responsibility instead focuses on the administrative coordination to support successful discharge.
We are looking for an individual who is resilient, driven and passionate to provide high quality care to our patients.
To protect the health and safety of our staff/workers, patients, and those attending our sites, we encourage our workforce to get fully vaccinated against COVID.
Main duties of the job
Main responsibilities are:
1. You will work closely with teams focusing directly on the needs of patients requiring support and facilitation in order to be discharged from hospital.
2. You will develop close working relationships with ward teams providing coordinated support to the discharge hub.
3. Responsible for assisting with processes and procedures to enhance patient flow.
4. Providing follow up as appropriate for patients discharged taking action and/or escalating issues as required.
This post requires you to work on site Monday - Friday core working hours.
About us
Working in Sussex:
5. Travel easily between coast and countryside, with a blend of picturesque villages and seaside towns there's always new experiences to be enjoyed
6. Embrace the city life with great access to visit Brighton and London
7. With easy access to Gatwick and Heathrow and excellent railway links across the UK there is plenty of opportunity for adventure
We'd love you to join our organisation that is rated 'good' overall and 'outstanding' for caring by the Care Quality Commission. Our staff agree, with 82% of people in our recent staff survey telling us that they recognise that care for patients is our top priority.
Job description
Job responsibilities
You will be an excellent communicator, maintain good working relationships with the team, patients, carers and service users ensuring key information is communicated in a timely, robust and efficient way.
You will work closely with ward staff, Trust teams and liaise with relevant agencies to coordinate the administrative procedures associated with discharge.
You will liaise with patients and carers and support risk identification.
Person Specification
Qualifications
Essential
8. NVQ Level 2 in Care or equivalent experience
Experience
Essential
9. Experience working within a health or social care setting.
10. Experience of working as part of a team
11. Good communication skills