We have a great opportunity for the right individual to join our existing team in Glasgow as an Apprentice Hire Controller.About The RoleHire Controllers are an integral part of our successful business and the focal point of contact for our customers nationwide. They are responsible for ensuring all aspects of the hire process are completed efficiently, accurately and in line with company policies / procedures / processes and customer requirements.Working within a friendly and busy customer focussed team the Apprentice will be given every opportunity to learn about the role and the business so they are well placed to develop, and take advantage of the career opportunities we offer across the Group.Key ResponsibilitiesTo learn all aspects for the Hire Controller roleGain full understanding of the Hire/Sales transaction processBe the first line of contact for customers and colleagues, responding to both phone and email queries efficientlyWorking closely with the national Sales team to help achieve our business objectivesBuilding strong working relationships, delivering a great customer experienceResponsible for quality hires and sales ensuring good contract ratesAccountable for the efficiency of hire desk processesEnsure all administration/reporting is up to date at all timesDeveloping customer service skillsAdministrative tasksCompletion of in house trainingWhat We're Looking ForGood communication skills – Verbal and writtenLearning focussed with a genuine want to developEnthusiastic approachWell organisedAble to work in a team but capable of working on their own initiativeAmbitious and thrives to succeedBasic IT skillsWhat We Can Offer YouCompetitive Apprentice salaryCompetitive annual bonus schemeSalary sacrifice pension25 days holiday, plus bank holidaysAdditional holiday purchase schemeFree Tool HireLife Assurance cover 3x salaryShare save schemeEye care vouchersRecommend a friend schemeLearning & Development – commitment to upskilling and developing our people, structured in house training available alongside external training where requiredCycle to work schemeLong service recognitionMy Vp discounts – a variety of discounts and rewards on thousands of well-known brandsDiscounts on HP productsEE mobile contract discount offersGym discountsHealth Shield (discounted premiums on health care cash plan)Regit Assist 24/7 accident helpline – free joiningA Little Bit About UsMEP Hire is a leading provider of mechanical and electrical press fittings and low-level access products in the UK.We cater to the construction, fit-out, mechanical, and electrical markets, delivering reliable solutions that meet the specific needs of our clients.With a strong commitment to excellence, MEP Hire has established itself as a trusted name in the industry.Our focus on mechanical and electrical press fittings ensures that we deliver high-quality products that meet the rigorous standards of the construction and installation processes.We understand the unique requirements of the construction, fit-out, mechanical, and electrical sectors.That's why we offer a comprehensive range of low-level access products, designed to facilitate safe and efficient work at height.At MEP Hire, we prioritise customer satisfaction.Our team of experts is dedicated to providing exceptional service and support, ensuring that our clients receive the right products and solutions for their projects. We value long-term partnerships and strive to exceed expectations in every interaction.Joining MEP Hire means becoming part of a company that values excellence, innovation, and customer-centricity. We offer a dynamic work environment where your skills and expertise will be recognised and celebrated.Together, we can make a meaningful impact in the construction, fit-out, mechanical, and electrical markets, delivering reliable and efficient solutions to our valued customers.Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.