Inbound Logistics Assistant
Department: Supply Chain & Logistics
Employment Type: Full Time
Location: Manchester
Description
Join REFY as Inbound Logistics Assistant and play a pivotal role in one of the UK’s fastest-growing beauty businesses.
We’re seeking a detail-oriented and proactive individual to support our Supply Chain operations to manage our inbound shipments, coordinating with suppliers, freight forwarders and warehouse teams to guarantee smooth and timely deliveries.
If you’re technically savvy, operationally driven, and ready to roll up your sleeves in a fast-paced environment, we’d love to hear from you.
Key Responsibilities
* Coordinate and monitor inbound shipments from global and domestic suppliers.
* Obtain freight quotes, tracking costs and booking collections.
* Collate and review shipping documents including invoices, packing lists, bills of lading and customs paperwork.
* Track shipments and proactively resolve delivery issues such as delays, shortages or damages.
* Support customs clearance processes and ensure compliance with trade regulations and Incoterms.
* Collaborate with warehouse and inventory teams to confirm goods receipt and maintain accurate stock records.
* Maintain shipment logs with up to date information and arrival dates, prepare regular reports on delivery status and performance metrics.
Skills, Knowledge and Expertise
* Excellent written and verbal communication.
* Strong numerical and analytical skills.
* Detail orientated, with strong organisational skills.
* Basic knowledge of international shipping practices, customs procedures and Incoterms.
* Proficiency in Microsoft Excel.
* Prior experience in logistics, freight forwarding or supply chain support is advantageous.
* Experience with logistics or ERP systems preferable.
Benefits
* 25+ Days Holiday: Start with 25, earn one for every year's service (up to 5).
* Extra Holidays: Option to buy up to 5 additional days.
* Sabbatical Leave: Take up to 3 months off after 4 years of service.
* Community First Day: A day to support a cause you love.
* Bonus Scheme: Rewards for your hard work and success.
* Family Leave: Enhanced support for new parents.
* EV Scheme: Drive electric with salary sacrifice options.
* Financial Coaching: Guidance to boost your money mindset.
* Flexible Religious Holidays: Flexibility to honour days that matter to you.
* Flexible Working: Flexi start and finish times with the option to work one day per week from home.
* REFY Product Perks: Annual allowance, exclusive discounts, and be the first to try new REFY products before any launches!
* Regular Social Events: Team-Building days and seasonal parties.
* Career Growth: Tailored training and development opportunities.
* Vitality Health Insurance: Health coverage with added benefits.
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