D365 CRM Project Analyst - £50k
I'm working with a values-driven organisation delivering critical services and support to its stakeholders. Focused on optimising processes and systems to improve operational efficiency and data-driven decision-making.
THE ROLE:
Seeking a CRM Project Analyst to optimise Microsoft Dynamics 365 and support business transformation initiatives.
Responsibilities include:
* Gathering and translating business requirements into user stories, process maps, and acceptance criteria
* Configuring workflows, forms, reports, dashboards, and integrations within Dynamics 365
* Supporting training, adoption, and mentoring for CRM users
* Improving data quality, processes, and operational reporting
* Acting as a bridge between technical teams, developers, and end users
THE CANDIDATE:
* 3 years’ experience as a CRM Analyst, Business Analyst, or similar role
* Hands-on experience with Microsoft Dynamics 365
* Strong analytical skills and attention to detail
* Experience engaging with technical and non-technical stakeholders
THE OFFER:
* £45k–£50k
* Hybrid working model
* Opportunity to work on system optimisation and business transformation projects
LOCATION:
This is a hybrid role in Surrey2x a week in office
How to Apply
Please apply ASAP with your CV to be considered for this position.
You can also get in touch with me on harry.b@pearsoncarter.com or 0191 406 6111.
Pearson Carter is the Global Leader in Microsoft Technology, Web, Mobile and Software Development Recruitment with specialist roles across the globe – www.pearsoncarter.com
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