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Job Title: Workshop Controller
As a Workshop Controller, you will be responsible for the smooth running of the Workshop team on a daily basis and have supervisory responsibilities. Your duties include allocating jobs based on technical requirements and customer demand, holding daily huddles to update colleagues on commercial priorities, and ensuring customer satisfaction.
This role requires technical training, inspiring and mentoring the Workshop team to develop their skills, and providing technical support when needed. You will promote the Halfords Values and instill these in your team.
This is an exciting opportunity to join one of our flagship centres, which will be upgraded with the latest facilities to provide a first-class customer experience and a great working environment.
Benefits Include:
* 5.6 weeks’ annual leave
* Up to 50% off garage bills in our Autocentres and 25% off most Halfords products
* Discounts on groceries, shopping, insurance, days out, restaurants, and more
* Family & Friends Discount Events
* Opportunity to buy a Trade Price Bike & enroll in the Cycle to Work Scheme
* Financial planning support via Wagestream – access up to 30% of your salary in advance
* GP Access, available 364 days a year, 24 hours a day
* Join the Share save scheme with a 20% discount on shares
* Health Cash Plan for wellbeing services and healthcare cost reimbursement
* Pension Scheme & Life Assurance
We support career progression through hybrid training and IMI approved continuous development.
Skills and Experience:
* Technically trained to Level 3 in Light Vehicle Maintenance standard, or equivalent experience
* Experience managing or supervising a team/workshop to drive performance
* Excellent customer communication skills
* Experience developing colleagues through technical training
* Proven ability to exceed customer metrics and support KPI achievement
* Experience ensuring compliance with Health and Safety and quality standards
* Experience with labour force scheduling and time management
* Must hold a current full valid driving licence
Why Halfords?
We are in an exciting growth phase, focusing on motoring services and electric mobility. Join us and be part of our success in helping the nation stay safe and mobile.
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