Details
Reference number
427192
Salary
£42,848
A Civil Service Pension with an employer contribution of 28.97%
GBP
Job grade
Senior Executive Officer
Contract type
Permanent
Business area
Digital, Information and Security
Type of role
Communications / Marketing
Digital
Project Delivery
Working pattern
Flexible working, Full-time, Job share, Part-time
Number of jobs available
1
Contents
* Location
* About the job
* Benefits
* Things you need to know
* Apply and further information
Location
Birmingham, Hastings, Leeds, Swansea
About the job
Job summary
Do you enjoy guiding people through change and making a real difference in how organisations adapt and grow?
Can you confidently lead business change using proven methodologies to support stakeholders through meaningful, lasting transformation?
If so, we'd love to hear from you
This is an exciting time to join the Digital, Information, and Security Directorate within the Department for Transport as we restructure our directorate to ensure we are ready for future challenges — building a more sustainable, skilled, and in-house capability.
At DfT, we recognise that everyone has different needs and aspirations. We have created an inclusive and welcoming working environment so you can feel comfortable to be yourself at work. We'll help you to reach your full potential, offering rewarding and challenging opportunities, alongside access to the latest training and technologies.
Joining our department comes with many benefits, including:
* Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
* 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King's birthday.
* Flexible working options where we encourage a great work-life balance.
Read more in the Benefits section below
Find out more about what it's like working at DfT: Department for Transport Central - Department for Transport Careers
Job description
Our Business Change Management team proactively prepare the business for the impact of the changes being delivered by multiple projects. The team as a whole are responsible for bridging the gap between the project and the business users to ensure that; activities are planned and completed to enable the business to implement the agreed change; and realise the business benefits.
The key responsibilities of this role will include but are not limited to:
* Lead business change activities and collaborates with the project team to achieve the benefits and outcomes outlined in the business case. Champions best practices and provides expert advice to team members and the project community. Assesses and understands the impact on stakeholders to enhance their adoption of the change.
* Assist the Project Manager in preparing and updating the change management elements of the business case.
* Support the Project Manager in creating the required business change products. Lead engagement with key contacts and ensures products are fit for purpose.
* Establish and maintain the change plan for a specific area of responsibility.
* Identify, qualify, and update business readiness criteria across areas of responsibility before implementation. Supports tracking to determine 'approve/refuse' for go-live decisions.
* Work with the Stakeholder Manager and Project Manager to create and maintain a communications plan related to change messaging. Provide content for communications across areas of responsibility.
You will:
* Role model positive behaviours and support the embedding of the new target operating model and the changes to the ways of working.
* Develop and implement effective development plans and demonstrate continuous professional development.
For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.
Person specification
This role suitable for individuals experienced in Business Change Management. You will have:
* Either PROSCI or APMG PMG Change Management Practitioner, or similar qualifications
* Experiences in the development and implementation of a change plans, using PROSCI / APMG or similar methodology
* Ability to apply a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative.
* Experience of conducting impact analyses, assessing change impact and readiness and identify /map key stakeholders and sponsors
* Requirements management awareness - The ability to capture stakeholder needs, assess, define and justify those needs to arrive at an agreed schedule of requirements for the work.
Working hours, office attendance and travel requirements
Full time roles consist of 37 hours per week.
Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement for the successful candidate to be able to work at least 30 hours per week.
This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements.
The expectation at present is a minimum of 60% of your working time a month will be spent at either your designated workplace (one of the locations cited in the advert) or, when required for business reasons, in another office/work location/visiting stakeholders. Your designated workplace will be your contractual place of work.
There may be occasions where you are required to attend above the minimum expectation.
Behaviours
We'll assess you against these behaviours during the selection process:
* Communicating and Influencing
* Working Together
* Managing a Quality Service
* Delivering at Pace
Technical skills
We'll assess you against these technical skills during the selection process:
* Government Project Delivery Framework - Business Change and Implementation (Skill level - Practitioner)
* Government Project Delivery Framework - Frameworks and methodologies (Skill level - Awareness)
* Government Project Delivery Framework - Stakeholder engagement (Skill level - Working)
* Government Project Delivery Framework - Benefits management (Skill level - Awareness)
Benefits
Alongside your salary of £42,848, Department for Transport contributes £12,413 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits:
* Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
* 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
* 8 Bank Holidays plus an additional Privilege Day to mark the King's birthday.
* Access to the staff discount portal.
* Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
* Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
* 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
* Flexible working options where we encourage a great work-life balance.
Find out more about the benefits of working at DfT and its agencies .
Things you need to know
Selection process details
This vacancy is using Success Profiles, and will assess your Behaviours, Experience and Technical skills.
As part of the application process, you will be asked to complete a CV and personal statement.
Further details around what this will entail are listed on the application form.
The selection process for this role will be:
Stage 1: Sift of CV and personal statement
Stage 2: Interview
Stage 1: Sift
At sift, you will be assessed against the following Success Profile elements:
Experience – you will be asked to provide a CV (unlimited wordcount) and personal statement (750 word count - 250 words per bullet).
Please provide evidence of your Experience of the following:
* Either PROSCI or APMG PMG Change Management Practitioner, or similar qualifications
* Experiences in the development and implementation of a change plans, using PROSCI / APMG or similar methodology
* Ability to apply a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative.
The sift will take place week from the 22nd September 2025.
Stage 2: Interview and Presentation.
At interview stage, you will be assessed against the following Success Profile elements:
* Behaviours – (Communicating and Influencing, Working Together, Managing a Quality Service, Delivering at Pace)
* Experience
* Technical
Guidance will be provided if you are invited to interview.
The interviews will take place week commencing 13th October 2025.
This interview will be conducted via MS Teams. Further details will be provided to you should you be selected for interview.
You can find out more about our hiring process, how to apply, and application and interview guidance on our careers site .
Please note that we will try to meet the dates set out in the advert. There may be occasions when these dates will change.
Further information on the selection process
We will also hold a 12-month reserve list for this role, which may lead to potential opportunities beyond the role you applied for. You can read more about our reserve lists here.
Appointments for this position will be made in order of merit. If you are successful in the selection process but there are no further available posts for the advertised role, you may be contacted to discuss an offer for a lower graded role (with similar experience and responsibility requirements).
If you are unsuccessful in the selection process, your application may be considered for a lower graded position if your demonstrated skills and experience meet the requirements of the alternative position. Candidates will be considered in order of merit.
AI Tools and Platforms
Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our more information on appropriate and inappropriate use.
Reasonable Adjustments
As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.
Complete the "Assistance required" section in the "Additional requirements" page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if you're deaf, a Language Service Professional.
If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs.
Document Accessibility
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process.
If you cannot access the information on our website for any reason, please email for assistance.
Further Information
For more information about how we hire, and for useful tips on submitting your application for this role, visit the How We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.
Pre-employment Checking
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:
* UK nationals
* nationals of the Republic of Ireland
* nationals of Commonwealth countries who have the right to work in the UK
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
* individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
* Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .
Apply and further information
This vacancy is part of the Great Place to Work for Veterans initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
* Name : Elliot Morgan
* Email :
Recruitment team
* Email :
Further information
If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email:
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website Here