**Office based in Coleshill**
An established Midlands-based managed technology provider is seeking a Sales Administrator to play a key role in supporting its sales function. This position is vital in ensuring smooth day-to-day operations, accurate sales documentation, and a high standard of customer service.
Working closely with account managers, technical teams, and clients, the successful candidate will help maintain efficient processes and contribute to the delivery of reliable, high-quality technology solutions across a diverse client base, including SMEs, public sector organisations, and not-for-profits.
What we need from you:
Minimum of 2 years experience working as a Sales Administrator, preferably within an MSP or IT services environment
Strong understanding of IT products, services, and terminology
Proficiency in CRM systems (e.g., HALO PSA, ITGlue) and MS Office Suite
Excellent organisational skills and attention to detail
Strong communication and interpersonal skills
Ability to work under pressure and meet deadlines
Desirable:
Knowledge of MSP operations and service delivery models
Experience with HALOPSA and vendor portals
Familiarity with IT procurement processes
What this role involves:
You will be working on a variety of areas of the business, including:
Sales Support and Administration
Prepare and process quotes, proposals, and contracts for IT services and solutions
Maintain accurate records of sales activities in CRM systems
Assist with onboarding new clients and managing renewals
Customer Relationship Management
Act as a point of contact for client queries regarding orders, billing, and service delivery
Coordinate with technical teams to ensure timely delivery of services.
Reporting and Documentation
Generate regular sales reports and performance metrics for management
Ensure compliance with company policies and industry standards
Process Improvement
Identify opportunities to streamline administrative processes
Support the implementation of new tools and systems to enhance efficiency
Purchasing and Procurement
Cost analysis and budget control (with account department)
Inventory and supply chain coordination
Salary : £22,067 £26,00 0 per year, depending on experience.
Hours: Flexible working Monday to Friday 8am 6pm, 37.5 hours per week.
Benefits:
Holiday 25 days pus Bank Holidays
Additional leave
Company events
Company pension
Life insurance
Free flu jabs/Health & wellbeing programme
On-site parking
Referral programme
Please apply now!
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