Location: Dorset or West Midlands (hybrid)
Salary: £55,000 - £65,000
We are working with a high-growth, mission-driven business in their search for two SC Cleared Cloud Support Engineers to provide 1st and 2nd line support across secure, cloud-hosted customer environments.
You will work with Microsoft Azure, support enterprise tooling, and take ownership of operational tasks from request through to resolution, while contributing to ongoing improvements and automation.
Responsibilities
* Deliver 1st and 2nd line technical support, including investigation, fault finding, and escalation where needed.
* Respond to user and customer requests, providing clear updates and maintaining good service standards.
* Administer Azure Landing Zone environments (access control, policies, subscriptions, networking, monitoring).
* Support enterprise collaboration and development platforms used by customers.
* Maintain accurate documentation, runbooks, and support procedures.
* Follow secure working practices and change-control processes.
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