A leading Global Beauty Group is seeking a Employee Relations Advisor and Office Manager to be based in their offices in London
To act as an HR Advisor and also manage reception, diaries, travel, meetings and maintain an efficient office environment. Provide administrative and clerical support to General Manager and the HR team. To grow the business
in line with Company Forecasting
Responsibilities:
HR Advisor:
• Facilitate onboarding and induction processes.
• Advise managers on handling underperformance or development issues.
• Manage disciplinary files and actions, resolve workplace-related conflicts, and investigate complaints.
• Monitor sick leave, maternity/paternity leave, and other absences.
• Support managers in managing long-term absence cases.
• Help implement and interpret HR policies and procedures.
• Ensure consistency and legal compliance in HR practices.
• Provide advice to employees on HR policies, procedures, and employment matters.
• Act as the first point of contact for employee queries.
Employee Engagement
• Organize work socials to foster team engagement building the professional networks within the different areas
• Coordinate corporate events, such as Christmas Parties, team building activities, etc...
Office Management
• Answer general calls and calls to General Manager, take and distribute messages
• Maintain & co-ordinate Calendar of General Manager & Other Senior Managers
• Co-ordinate and organise appointments and meetings as directed by General Manager
• Arrang work events, Take minutes at meetings as directed by GM
• Organise travel & accommodation arrangements for staff as directed by Senior Managers
• Greet visitors and direct them to the correc tstaff member
• Prepare refreshments and lunches for meetings as directed by Senior Managers
• Receive, sort and distribute or direct incoming mail/deliveries
• Assist in preparing outgoing mail for distribution, including arranging deliveries
• Filing, scanning and copying of documents as directed
• Maintain office IT and storage systems with assistance from Group IT Dept
• Maintain documents, reports and correspondence as directed by General Manage
• Perform work related errands asrequested by General Manager
• Monitor and maintain general office supplies, Ensure Health & Safety Audits are held and
worked on if any improvement is advised.
• Ensure office areas are clean and tidy, Healthy Snacks are provided regularly
• Arrange and collect couriers as required
Experience and Competences:
• Previous office management and/or employee relations experience is essential
• Valuable experience in travel management and work events planning
•To be Collaborative, Competent, Engaging, be pro-active, and have a friendly/approachable demeanour
• Business College trainingis an advantage
• Competent computer skills including Word, Excel & PowerPoint
• Numerical and literacy skills
• Excellent Organisation and planning skills
• Work management and prioritising
• Excellent verbal and written communication
• Ability to solve problems
• Accuracy and attention to detail
• Reliability and flexibility
• Brand industry experience, but not essential
• Flexible and with strong team spirit
• Analytical thinking