Job Title: Client Confirmation Assistant (Administrative / Customer Support)
Pay:£24,800
Location:Solihull
UK Staffing Group is working with a well-established provider of professional training events and online courses. They are currently seeking aClient Confirmation Assistantto join their team on a temporary basis, supporting the administration and coordination of upcoming events.
This role isnot sales-focusedand is ideal for someone with a strong administrative or customer service background who is comfortable speaking with clients over the phone.
The Role:
You will be responsible for contacting existing clients to confirm their attendance at scheduled events and courses, ensuring all details are accurate and up to date. This is a process-driven, organised role focused on customer communication and administration.
Key Responsibilities:
1. Contacting existing clients to confirm attendance at events and courses
2. Verifying and reconfirming details such as dates, times, and locations
3. Providing a professional and courteous customer service experience
4. Updating and maintaining accurate client records on intern...