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Systems Trainer – Student Systems Implementation
Are you experienced in delivering high-quality systems training and end-user support within large, complex environments? Are you excited by the idea of playing a key role in the successful rollout of a major student systems implementation?
We’re looking for a confident and proactive Systems Trainer / Lead to join a major transformation programme at a forward-thinking university who are undergoing a massive transformation project.
Employment Type: FTC until October 2026 initially
Location: London 1-2 days a week onsite but this is not regular
Salary: £35,885 to £42,227.57 (inclusive of London weighting)
Benefits: 30 days of annual leave allowance courses (+bank holidays and university closures), discounted university + 19% Pension scheme
This is a highly collaborative role where you’ll play a key part in embedding new digital capabilities across the student lifecycle.
What You'll Be Doing
* Working closely with SMEs in designing and delivering engaging training sessions and materials for new student systems as per releases (Release one is Admissions)
* Providing first-line support and expert advice to system users across multiple departments
* Advising on best practice use of the system to improve user efficiency and data quality
* Supporting the transition from legacy systems and helping embed the new solution
* Leading your own workstreams and contributing to a positive change culture
* Collaborating across business areas to identify user needs and training gaps
What We’re Looking For
* Proven experience in systems training design and delivery
* Strong ability to communicate with both technical and non-technical stakeholders
* Experience providing 1st-line systems support, ideally in education or public sector
* Project experience involving system transitions and user onboarding
* Higher Education experience
* Experience working on Implementation of SITS or knowledge of SITS as student system
* Experience working as a Trainer on a major transformation project
The new system will provide capabilities in all areas of Student management from Admissions, Records, Progression, Awards and Graduation as well as further capabilities in Finance, Course & Curriculum Management and Reporting. The Project has the following core elements:
* Implementation of the new system and the build of its core processes, data, and automation
* Data Cleanse and Migration of Data from existing systems to the new system
* Integration with an extensive portfolio of existing student applications
* Provision of new reports, student communications, and staff / student online portals
* Business Change and Transformation associated with new processes and student journeys
Why Join?
* Impact: Be at the heart of a critical digital transformation
* Autonomy: Own your workstreams and influence how systems are adopted
* Flexibility: Hybrid working1 -2 days a week – this won’t be weekly and is negotiable
* Benefits: October 2026- FTC with potential for an extension, university pension (15.5%) & generous leave package (30 days + Bank Holidays and Closure days over Christmas)
If you're a natural communicator with a knack for training and transformation, this is a great opportunity to leave your mark on a major education project.
Target Start Date: End of July latest
Apply now or contact Yaf Okubet at Gravitas For an informal chat on +44 (0) 161 5498006 or via email at [emailprotected] .
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