We are looking for a proactive and commercially driven Territory Sales Manager (TSM) to lead and grow a portfolio of Aggregates customers across a defined geographical territory in the Central Region. The TSM will be responsible for delivering sustainable growth by implementing a territory sales strategy focused on increasing market share (volume), revenue, and RCO profitability. You will build strong, long‑term customer relationships while promoting value‑added products and services across the region.
Responsibilities
* Act as the main point of contact for assigned customer accounts.
* Plan, manage, and deliver effective call cycles for customers and prospects, using both face‑to‑face and digital channels (including video calls).
* Set and execute clear call objectives through Customer Management Plans (CMPs).
* Assist in the preparation of quotes and tenders.
* Contribute to the annual sales budget and forecasting process for the territory.
* Ensure customer queries are resolved within agreed timeframes, aligned to Heidelberg Materials metrics (less than 3% of revenue in query at any time).
* Grow share of wallet through effective upselling and cross‑selling, while maintaining required profitability.
* Develop and maintain long‑term commercial relationships, aligned to the Market Strategy Plan (MSP).
* Enable customers to receive products and services on time by ensuring strong alignment between sales, operations, and logistics.
* Communicate market intelligence, customer needs, and insights back into the wider business.
* Forecast and track customer account performance metrics.
* Manage projects within customer relationships, balancing customer and company objectives.
* Identify and develop opportunities with both existing and new customers, aligned to regional and product strategies.
* Collaborate with internal colleagues to deliver a consistent and high‑quality customer experience.
* Manage multiple customer accounts concurrently, including prospects and new customers.
Qualifications
* A confident sales professional with strong territory management experience.
* Commercially astute with the ability to balance growth, margin, and customer satisfaction.
* Comfortable working across multiple digital and face‑to‑face sales channels.
* Strong relationship builder who can influence both customers and internal stakeholders.
* Data‑driven, with the ability to use market insight to identify opportunities.
Benefits
* Competitive Package: Salary, bonus incentives, generous pension, and life assurance.
* Work‑Life Balance: 27 days holiday (plus bank holidays), agile/flexible working, holiday purchase, and sabbatical options, season and travel ticket loans.
* Family‑Friendly Policies: Enhanced support for maternity, paternity, adoption, IVF, neonatal care, and menopause.
* Inclusive Culture: Paid volunteering day and active employee communities (LGBTQ+, Women in STEM, Armed Forces, and more).
* Wellbeing & Development: Employee Assistance Programme, retail discounts, and continuous learning opportunities.
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