Based across Hull & Leeds
£32,000 per annum + car or car allowance
We are looking for an experienced Cleaning Account Manager to join our growing portfolio across Hull & Leeds .
Youll be leading all aspects of cleaning on a multi-site, multi-industry collection of contracts across the Yorkshire region. You will have direct Line management responsibility for a team of Mobile Supervisors and their teams of cleaners, demonstrating the energy and drive to take the contracts forward.
As a Cleaning Account Manager, you will be responsible for:
* Maintaining strong client relationships with high levels of satisfaction
* Providing and maintaining the quality-of-service delivery
* Managing, recruiting, and coaching local service teams
* Carrying out ad-hoc and regular activities such as projects, reports, and audits as required by and to support the Operations Manager.
* Be responsible for ensuring Health & Safety procedures and legislation are adhered to
* Looking for opportunities for continuous improvement, cost savings, and account growth.
As a Cleaning Account Manager, you will have the following expertise and attributes:
* Excellent interpersonal communication and people management skills
* Excellent leadership and motivational skills, with the ability to forward plan, work under pressure and influence at a senior level
* Experience with financial forecasting, budgeting, and analysis
* Working knowledge of Health and Safety systems in the cleaning industry
* Strong commercial awareness, financial management, and IT literacy
* Passionate, flexible, trustworthy, with the ability to work to tight deadlines
Whats in it for you?
We believe in rewarding talent and creating a workplace where everyone feels valued. Heres what youll get:
* Employee Ownership - You are part of our success!
* 33 days holiday (including bank holidays)
* Company sick pay
* Maternity and paternity leave support
* Life assurance cover
* 24/7 GP access, plus mental health, wellness, financial, and legal support
* Two paid volunteering days per year - Give back to a cause that matters to you
* Exclusive perks and discounts - More than 250 deals available
* Ongoing training and development - From apprenticeships to leadership programs
* Wellbeing, Diversity & Inclusion - Our Mosaic Committee and Mental Health First Aiders are leading the way
* Recognition and rewards - Celebrating our shining stars all year round
Our Commitment to Inclusion
We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.
Please note: Security clearance (DBS) is required for this role.