Are you ready to build a rewarding sales career within an agile, innovative, and supportive international team? We’re looking for a driven and curious individual to join us as an Inside Account Manager, working closely with experienced colleagues and a dynamic network of professionals.
Location: Living within 45 minutes of Bury St Edmunds
ABOUT THE ROLE
As an Inside Account Manager, you will play a key role in achieving sales goals and driving sustainable growth with both new and existing customers. You will be reporting to the Sales Manager and Business Manager. You’ll also be supported by a collaborative team of Senior Inside Account Managers (your coaches), Key Account Managers, Aftersales, Marketing, and Business Analysts. With a clear five-year growth plan, our goal is to double our revenue—primarily through partnerships with installers, OEM & professional end-users. You’ll contribute by identifying opportunities, building long-term relationships, and guiding customers through our proven sales process.
KEY RESPONSIBLITIES
• Collaborate proactively and constructively with the local team to execute Group strategy through relationship-driven sales.
• Leverage key sales tools and personal experience to identify customer needs—both new and existing—and strategically grow share of wallet.
• Identify and convert sales opportunities by understanding customer requirements and offering tailored product solutions.
• Stay informed on market competition and clearly communicate our UPS’s and added value of our offerings. Prepare product proposals, negotiate pricing, and close sales effectively.
• Maintain proactive communication with new, growing, and long-term contract customers via phone, email, and Teams video meetings.
• Maximise customer satisfaction by efficiently handling enquiries and processing orders through the company webshop
• Escalate to the external sales team when customer or site visits are necessary to unlock further business opportunities
• Participate in regular monthly and quarterly team reviews to track progress, share insights, and align on goals
WHAT WE ARE LOOKING FOR?
• Educated to A-Level or equivalent
• 1–3 years of relevant work experience in sales or a technical environment
• Comfortable using MS Office and other digital tools
• A team player who is organised, proactive, and career-focused
• Practical or technical knowledge of water piping systems is a plus
• Strong communication skills and a solution-oriented mindset
WHY JOIN US?
At our core, we are united by shared values that shape how we work and grow together:
• Driving for results
• Being engaging
• Staying curious
• Daring to be different
• Excelling in what we do
We believe in empowering our people. Decision-making happens close to the action, with trust placed in those who understand our customers best. This role offers a clear path for professional development—whether you aim to grow into a Key Account Manager position or expore cross-functional opportunities within our UK and International group of companies
HAVE WE GOT YOUR ATTENTION? If your application is selected for progression, we will contact you to for an interview which may take place over the phone or via video call. If you reach second interview stage, further details of how it will take place will be given at the time.
LIKE TO KNOW MORE? Please apply!