Ref: BA07 Apprentice administration assistant level 3 at Benefit Answer Limited
Benefit answer is a small company with 3 employees based in Bamber Bridge (near to Aldi). We provide advice and support to help people with claims and disputes for UK welfare benefits. This role is an apprentice administration assistant.
Inbound calls, directing calls, taking messages
Answering emails
Printing and posting paperwork to potential customers or adobe sign Entering potential clients on ACT (our customer database)
Updating ACT as appropriate
printing and posting eligibility checks or adobe sign
Chasing customers for paperwork e.g. signed pages, MRN, dedsions, supporting info
Call backs
Request for medical records to customer
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