11391SJRCONT
£150 – 180 per day
IT Support Technician
Inside IR35 – Opportunity for Contract to Permanent
We are working on behalf of a well-regarded organisation in the education sector to recruit an experienced IT Support Technician to join their established IT team. This is a hands-on, senior-level role supporting a busy educational environment where technology plays a central role in day-to-day learning and operations.
The successful candidate will work closely with the IT Manager, ensuring that all digital and technology services across the school operate reliably, securely and in line with best practice.
Key Responsibilities
1. Provide senior-level technical support across all areas
2. Work closely with the IT Manager to ensure continuity and reliability of IT services
3. Ensure all systems, services and IT support comply with safeguarding, data protection and cyber security legislation
4. Support the school community in the effective and appropriate use of technology
5. Create and maintain high-quality technical documentation for both IT staff and end users
6. Support classroom technology, including Microsoft 365 tools used for teaching and learning
7. Maintain a strong awareness of educational priorities, development plans and emerging technologies in education
Essential Skills & Experience
8. Demonstrable exceptional customer service and people skills
9. Strong documentation skills with the ability to produce clear, accurate technical guidance
10. Microsoft 365 administration
11. Active Directory (Azure AD and on-prem), Group Policy, AD Federation Services
12. Microsoft 365 use in the classroom (Teams, SharePoint)
13. Microsoft deployment tools: SCCM, Intune, Autopilot
14. Server virtualisation (VMware)
15. Data and Cyber Security best practices
16. MS Windows Server and Desktop operating systems
17. Fluent, accurate written and spoken English
18. Ability to stay up to date with educational technology trends and developments
IT Support Technician
Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.
Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation