Join to apply for the Solution Architect role at ADROIT PEOPLE LTD
Hiring: Solution Architect – SaaS Solution Architect at Warwick, UK – Hybrid – 2-3 days onsite.
Primary Responsibilities:
* Work closely with ITMS Process Architect, Customer personnel, Business Analyst, IT support team and other technical team to ensure controlled and predictive ServiceNow implementation.
* Create technical architecture, design and user guide documentation.
* Gather requirements, design, develop, and maintain application integration with any third‑party applications.
* Provide external client‑facing consulting services within technology‑focused practice (Data/Database, Security, Network, Product, and Technical Architecture).
* Design, develop, and maintain custom code for all ServiceNow modules.
* Demonstrated knowledge of core ITIL processes (CMDB, Incident, Problem, and Change).
* Hands‑on experience on modules like ITSM, ITOM, ITBM, Service Portal and Scoped applications.
* Experience with Agile/SCRUM project management methodologies.
* Experience with AJAX, Jelly, or PERL scripting.
* Strong process management & project management skills.
* Experience in BCM module and TPRM module.
Preferred Requirements:
* ServiceNow System Administrator Certification.
* ServiceNow Implementation Specialist Certification.
* Experience working with ServiceNow domains.
Seniority Level: Mid‑Senior level
Employment Type: Contract
Job Function: Information Technology
#J-18808-Ljbffr