Full time, permanent
Location: Worthing Office (West Sussex)
Platinum Eco Services Ltd is a growing business providing specialist and cost-effective improvements to homes across the UK, from energy-efficient upgrades to full park home refurbishments. As we grow, we're looking for a motivated Assistant Project Manager to support our Projects team.
This is an ideal role for someone looking to build a career in Project Management and delivery with a focus on Low Carbon Insulation, Refurbishments and Renewable Technologies.
Your Role: What You'll Be Doing
You'll begin by learning the foundations, from how our systems work to how we communicate with teams and clients, and over time, take ownership of key project support tasks. You'll be a vital bridge between our project managers, installers, and back-office functions.
Starting Responsibilities (Foundation Phase)
* Answering incoming calls and emails and logging updates in our internal CRM
* General admin support across projects and operations
* Learning the core systems and project workflow
Core Responsibilities (Progressive Phase)
* Assisting Project Managers on both Government funded and privately sold projects
* Confirming jobs with customers and installer teams
* Help to grow and maintain our Google 5* reputation by providing excellent customer service through all channels of communication and project delivery
* Assisting with Planning, coordinating and overseeing Surveyor & Installer diaries and work schedules.
* Issuing PO's, monitoring team communications and building strong relationships
* Assist in preparing budgets, based on scope of work and resource requirements and track project costs in order to meet budget and maintain given profit margins
* Assisting in ordering materials for projects, and managing logistics. This will include allocating stock from our adjoining warehouse
* Measure project performance to identify areas for improvement
* Support the Project Managers in providing project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
* Preparing template quotations, issuing invoices, taking customer payments
What We're Looking For
* Strong administration and organisational skills
* Proactive approach to work, friendly and ready to learn
* Comfortable using email, Excel, cloud-based systems and internal chat tools
* Calm under pressure and confident in multi-tasking
* A positive, can-do attitude with a genuine interest in project delivery
* Confident on phones to upsell measures to customers
Perks & Culture (Post-Probation Benefits)
Once you pass your probation, you'll access our Staff Retention & Engagement Plan outlined below:
Staff Retention & Engagement Plan:
1. Compensation & Recognition
* Annual Pay Review
* Scheduled each year in Q2
* Based on individual performance, company performance, inflation, and market rates
* Tiered Bonus Structure
* Our bonus system is based on company-wide performance and overall profitability:
* Tiered targets: The more we achieve together, the higher the bonus potential
* % of salary bonus: Rewards are calculated fairly based on your salary
* Bonus Hat: A fun end-of-month prize draw for all staff if we hit our first target, with rewards like vouchers, days off, and more
2. Growth & Development
* Annual Appraisals
* Formal review to assess progress, set goals, and identify support needs
* Focus on career development and training aspirations
* Quarterly Check-ins
* Less formal, open conversation to maintain alignment and morale
* Training & Upskilling
* Budget set aside for individual/team development
* We encourage external courses, CPD, and shadowing (objectives will be set to compliment this)
3. Wellbeing Initiatives
* 2 Staff events a year
* One summer activity, Spa day, Go Karting, Paintballing etc
* Christmas Do
* Flexible Working Options
* Choice of 8am or 9am start times, flexible each week
* WFH Options
* 4 Wellbeing HALF DAYS (in addition to annual leave) - After 2 years continuous service
* These half days are designed to support your work-life balance and personal wellbeing, without dipping into your holiday allowance. They're intended for things like:
* Christmas shopping or time for personal errands
* Life admin or appointments
* Taking a breather when you're feeling overwhelmed or need a reset
* They're not to be used to extend holidays or as part of planned annual leave, they're for short, meaningful breaks to help you recharge when you need it most.
4. Communication, Inclusion and Culture
* Daily Team Meetings
* Transparent updates on performance, goals, and changes
* Quarterly "You Said, We Did" Feedback Loop
* We want to ensure our staff's voices are heard and valued
* Inclusion & Belonging
* Celebrating birthdays, team lunches at pubs, office picnics
* Sharing Values and Principles
* Recognition & Appreciation
* We love celebrating the wins — big or small.
* Platinum Peeps shout-outs in the group chat to recognise great work
* Team recognition in meetings and personal thank-yous
* Free Lunch Fridays to show our appreciation
* Surprise breakfast treats as a little thank-you for going the extra mile
Please note: All benefits and incentives outlined in this plan are offered at the discretion of the business and may be amended, paused, or withdrawn at any time. Eligibility begins after a successful 6-month probation period and is subject to ongoing performance and company circumstances.
Apply Now
If you're excited to grow in a fast-paced, hands-on environment and want to be part of a team that values people, performance and progression, we'd love to hear from you.
Job Types: Full-time, Contract
Benefits:
* Company pension
* Free parking
* On-site parking
Work Location: In person