Regional Support Associate - Single Family Housing Job description 35k (travel will be reimbursed) Derby, Northampton and Essex - will need to drive across all 3 sights. Permanent, 9:00-5:30, Full time Covering areas such as Derby, Northampton and Essex and reporting to the a Regional Manager, the Single-Family Homes Divisional Support Associate will provide comprehensive administrative and operational support to ensure smooth delivery of services across the division. This role combines customer service, coordination, and on-site responsibilities to maintain high standards of property management and client satisfaction Job requirements Key Tasks Administrative & Customer Service: * Act as the first point of contact for customer inquiries, providing timely and professional responses. * Maintain accurate records of customer interactions, appointments, and service requests. * Prepare and update documentation related to property management and compliance. Viewing Coordination: * Assist with scheduling and confirming property viewings with clients and agents. * Ensure properties are prepared and presentable for viewings. * Liaise with internal teams to manage viewing calendars efficiently. Inventory & Defect Management: * Conduct property inventories and maintain detailed records. * Perform defect checks and report findings to relevant teams for resolution. * Track progress of repairs and ensure timely comp...