DC Pensions Administrator
Putting members first. Delivering excellence every day.
At the heart of every pension scheme are its members. That's why our client combines outstanding customer service with technical expertise, robust quality controls, and a supportive team culture. We're now looking for a DC Pensions Administrator to join their growing administration team and help deliver a first-class service to our clients and their members. This role is ideal for someone with existing DC pensions experience who is keen to develop their career within a professional, forward-thinking organisation.
The Role
As a DC Pensions Administrator, you'll be responsible for delivering accurate, timely, and customer-focused pension administration services across a portfolio of schemes. Your responsibilities will include:
1. Managing a wide range of DC administration activities, including leavers, retirements, transfers (in and out), and deaths
2. Updating pension administration systems and databases accurately
3. Logging, scanning, and managing post and correspondence
4. Handling internal and external telephone and written enquiries professionally
5. Running automated system calculations and completing manual benefit calculations where required
6. Producing customer correspondence to draft or final letter standards using electronic document management systems