Job Purpose
The purpose of this role is to Assist the Roofing Technician to complete all repair and improvement work safely, efficiently and to client satisfaction. You will communicate effectively with internal office staff, colleagues, managers, and customers, and perform other duties as appropriate to the job level, including providing support to colleagues as directed by the manager.
Key Accountabilities
* Providing a reactive maintenance service to the retail sector, roofing maintenance work experience in a retail environment is essential with plumbing experience being advantageous.
* Assessing the requirements of works and carry out repairs as and when necessary.
* Prioritising maintenance and repair works to achieve agreed timescales of our clients and response times is an essential factor and previous experience in this environment is favourable.
* The position may require an element of travel across the contract in all regions.
Knowledge, Skills and Abilities
* IT literacy, use of tablet technology is essential regards updating and completing works administration.
* High level of customer service skills are key to this role as there is a great deal of client and customer interaction.
* A flexible attitude towards working hours is required due to the nature of the contract & client’s needs.
* A can do attitude with a high degree of problem solving skills and behaviours should be evident.
* A clean current driving licence is essential as part of the position.
* Experience of other maintenance roles would also be an advantage although not essential as training will be provided.
* Health & Safety certificates and experience e.g. CSCS, SPA, IPAF, PASMA would be an advantage.