Are you highly organised, proactive, and motivated to support others? Join our Housing Needs Service as a Management Support Officer and play a key role in helping our leadership team deliver vital services to the community. About the Role You’ll work closely with the Service Manager and wider leadership team, to provide high-level business support, working together effectively to ensure the smooth running of our service. Once fully trained to undertake all aspects of the role, it is likely that there will be a mix of office and homeworking possible. Key Responsibilities Organise and facilitate meetings, forums, and events with key stakeholders; prepare agendas, take and circulate documentation. Coordinating correspondence and responses for senior managers including elected member enquiries, complaints, Freedom of Information and Data Subject Access Requests, statutory and thematic reviews for example Safeguarding Adult Reviews. Support office systems, budget monitoring, procurement processes, and performance reporting. Coordinate calendars, triage and manage incoming inquiries. Liaise with internal teams, external partners, and government bodies. Providing flexible support across the service in a dynamic multi-disciplinary environment. About You You will be a confident communicator with excellent organisational skills and a keen eye for detail. You’ll be comfortable working independently, handling sensitive information with discretion, and using Microsoft Office tools effectively. For more information about the role and the essential requirements of the post please refer to the job description and specification. Why Wakefield Council We offer a flexible full-time working pattern of 37 hours per week Support and access to high-quality training programmes to progress your career to the next level. We are committed to supporting the wellbeing of our staff. We recognise that resilient teams need good work life balance as well as supportive leadership. Access to Wellbeing Coaching if required, Support for Carers, a Sense of Belonging. Discounted and subsidised public transport (Arriva Bus Annual Travel Ticket, Northern Trains Limited (NTL), MetroCard). Local Government Pension Scheme (LGPS). Great range of benefits including discounted membership to our excellent leisure facilities with free 12 weeks exercise program, discounts for a range of retail, entertainment, health and leisure providers, cycle to work scheme and many more. Want to Know More? If you would like to know more about the role, the recruitment process or working for Wakefield Council feel free to contact Emma Clarke. Tel: 01924 304360 E-mail: eclarke@wakefield.gov.uk