A rapidly growing insurance business, based in Essex, is seeking 3 Consumer Duty Analysts to work on personal lines products.
These are newly-created roles and will see you work on a hybrid basis (1 day a week in the office).
The base salary goes to £40,000 (plus bonus), dependent on experience.
On a day-to-day basis, you will:
* Support compliance with Consumer Duty outcomes and FCA cross cutting rules
* Produce of monthly Customer Outcome monitoring:
* Liaise with various functions to gather the required data
* Highlight actions where metrics are operating outside of appetite
* Support the Customer committee by building content for the Committee
You will need at least 18 months' experience of working in a regulated entity in customer roles and familiarity with Consumer Duty requirements, experience of prior engagement with FCA and PRA would be beneficial.