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Monday to Friday 8:00 to 5:30. 1 in 3 Saturdays 8:30 to 1:00pm
£26-28k with uncapped bonus opportunities!
Join Lookers Ayr Audi as a Service Advisor
Lookers Ayr Audi is recruiting an experienced and dedicated Service Advisor to join our Aftersales Team, led by Head of Business Robin Henderson.
With ongoing investment transforming our dealership into a state-of-the-art showroom, Audi Ayr is the place to be.
This role offers continuous training through our in-house brand development and potential for progression within Lookers.
Responsibilities
* Booking MOTs, services, and repair work for customers
* Advising customers on warranty cover and upselling parts/accessories beneficial to the customer
* Coordinating with the Aftersales department to organise appointments based on workload
* Handling high-volume customer interactions, including calls and online bookings
* Communicating turnaround times and updates during vehicle servicing
* Maintaining accurate customer records and updating booking systems
Qualifications
We seek energetic individuals with a warm personality and passion for delivering excellent customer service. You should have strong communication skills, rapport-building ability, and the capacity to explain technical details clearly.
Experience with Kerridge/ADP or similar dealer systems is advantageous. You should be a team player who can also work independently and have previous automotive industry experience.
If your skills and experience align with this role, we encourage you to apply.
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