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Amazon Channel / Marketplace Manager - UK & EU, London
Client: Mountain Warehouse
Location: London, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 330221880062
Job Views: 12
Posted: 29.04.2025
Expiry Date: 13.06.2025
Job Description
Overview
Mountain Warehouse's Channels business is a high-growth, international eCommerce operation contributing significantly to total online revenue. The team focuses on expanding the Mountain Warehouse & Animal brands across third-party channels (e.g., Amazon, eBay, Next) in the UK, EU, NA, and Asia-Pacific, as well as launching on new channels.
The Amazon Channel / Marketplace Manager - UK & EU is responsible for managing one of Mountain Warehouse's largest channels. The Channel Manager will own the trading and growth strategies, optimizing performance, streamlining operations, and enhancing customer experience. This is a hands-on role with autonomy and responsibility, working with multiple stakeholders across departments such as IT, Customer Care, Supply Chain, Buying & Merchandising, Catalogue, and Finance.
Responsibilities
* Weekly reporting and data analysis to identify performance trends
* Lead trading activities to boost revenue and profitability, including stock management, pricing, promotions, and working with B&M teams
* Monitor and improve KPIs like Traffic, Conversion, AOV, FB Share, and SKU availability
* Execute new season launches, coordinate with B&M on product development, and ensure timely launches
* Manage Channel P&L, contribute to budgets, and implement profitability actions
* Oversee FBA stock levels, forecasting, replenishments, and stock reconciliation
* Monitor account health, resolve performance issues collaboratively
* Enhance SEO and develop tests to improve channel sessions and conversions
* Work with PPC teams to optimize paid search strategies
* Support team initiatives, develop tools and reports for efficiency
* Identify and execute growth projects, including launching new channels
* Train and develop team members and direct reports
* Build strong relationships with internal and external stakeholders
Candidate Profile
* 3-5 years’ experience in eCommerce, marketplaces, or trading roles
* Excellent understanding of FBA & SFP
* Strong data analysis skills, proficient in Excel and/or SQL
* Experience with P&L management and profitability analysis
* Line management experience
* Effective communication skills
* Ability to work cross-functionally and deliver results through influence
* Quick learner in a fast-paced environment
* Ability to prioritize and work autonomously
* European language skills are a plus but not mandatory
Benefits
* Competitive salary and benefits
* Hybrid working model (London office & WFH)
* Holiday allowance
* Staff discount (50%) and additional for family and friends
* Pension scheme
Mountain Warehouse is committed to making outdoor products accessible to all, emphasizing value, quality, and excellent customer service. We value diversity and aim to provide the best experience for our customers through our dedicated team.
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