We are currently recruiting for an experienced Facilities Manager to manage a PFI project, responsible for total site facilities management. The successful applicant will have leadership and financial responsibility with a primary focus on operational and commercial compliance.
You will lead, develop and manage a support services team to the Mitie standards, ensuring that the client receives services of the highest quality. You will also support the Account Manager in the development of the business strategy in line with current and emerging client needs.
Main Duties
Customer
* Build long‑term, sustainable customer relationships
People
* Manage a site-based team within the specific contract, including their adherence to all compliance processes, policies and procedures
* Work closely with the Account Manager to ensure efficiency and visibility on all aspects of the contractual relationship
* Manage the recruitment, induction and training for team when required
* Manage succession planning for team, including annual reviews, 1:1's etc.
* Manage payroll for team of Direct Reports
* Manage disciplinaries, appeals, grievances etc. for team when required
Service Delivery
* Deliver in line with service deliverables and output specifications
* Deliver in line with contractual SLA's and KPI's
* Awareness of service delivery to contractual obligations
* Responsible for lifecycle and additional works scoping, costing and delivery
* Be the nominated AP/RP/IP for various site compliance disciplines (as required)
Finance
* Understanding of P&L by account, managing associated costs and the escalation process
Compliance
* Management of statutory PPM completions, to be delivered within contracted timescales
* Produce, review and analyse risk assessments and method statements
* Day-to-day management of overall site, including visitors, contractors and internal resource
* Ensure compliance is achieved, monitored and actioned
* Management of daily, weekly, monthly and annual audit checks
* Awareness and implementation of all aspects of site and contract related Health & Safety
* Awareness and implementation of company safeguarding policies and procedures
* Promote and safeguard the welfare of children and adults at risk who use the facilities in which Mitie operate
* Be aware of and comply with policies and procedures relating to safeguarding, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person
What we are looking for:
* Experience as a Facilities Manager or equivalent position
* Knowledge and examples of PFI experiences
* Good people management with the ability to lead, manage and develop a team of direct reports
* Strong communication skills, with the ability to effectively communicate across hierarchies and departments
* IT literate, with experience using MS Office suite
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