Calculations and Benefits Senior Analyst
We are expanding our Client Onboarding and Change team and are looking for experienced Calculation Analysts to support the delivery of work in our Calculations and Benefits Team in a consistent and market leading manner.
We are delivering across the pensions administration business on small, medium, and large‑scale implementation and calculation projects including new business and post‑project implementation, such as GMPE. The role will work closely with the Administration business, in particular the Admin Systems and Admin BAU teams, as well as stakeholders from across Isio and third parties.
The role will likely be visible to, and involve working with, all levels of the business – from Partners to frontline operational teams.
These roles can be based in our Croydon, Manchester, Reading, Bristol or Birmingham city centre office with a hybrid workstyle.
Responsibilities
* Evaluating and documenting business processes.
* Creating and signing off robust calculation proformas.
* Creating a robust test grid.
* Conducting user acceptance testing.
* Investigating calculation discrepancies.
* Clearly communicating design and changes to business stakeholders, technical teams, and management.
* Building training materials.
* Acting as a liaison between stakeholders, users, and technical teams to ensure effective adoption of any new system or process.
* Identifying new opportunities for improvement.
* Analysing options to identify the best fit for the business need.
* Managing team workflow and supporting junior team members.
* Providing technical guidance and development of the testing calculation proformas for legislative and scheme changes.
Implementation and Projects
* Lead on a range of Pensions Administration Calculation Implementations and Projects.
* Oversee and support transformation, installation and solutions implementation, where required.
* Produce and present to varying stakeholders on a range of pensions administration and technology services and outcomes.
* Enable and adopt effective risk management and governance frameworks.
* Offer technical advice and support to colleagues and external stakeholders.
* Ensure processes are embedded into BAU Administration and complete post‑implementation / project analysis to confirm acceptance and provide lessons learned.
Essential Qualifications
* People who are driven by Isio’s purpose and values and a culture of continuous improvement, change and growth.
* Knowledge and understanding of UK Defined Benefit and UK Defined Contribution Pensions.
* Minimum three years’ experience in a role focused primarily on calculation based theory and formula development.
* Experience mentoring, ideally managing, junior colleagues and their workload.
* Track record of calculation solutions implementation and transformation.
* Pragmatic, with a keen eye for detail.
* Collaborative, transparent and inclusive values.
* Dynamic and organised, to enable effective decision making and prioritisation.
* Strong analytical skills and creative approach to getting work delivered.
* Positive role model to colleagues and stakeholders.
* Personal development and ambition.
Desirable Qualifications
* Experience delivering calculations of various size and types as a Calculation analyst.
* Comfortable with managing stakeholders of all kinds to influence and determine acceptable solutions.
* Able to define clarity out of ambiguity – always seeking the underlying “why” or rationale.
* Experience creating detailed reports and giving presentations.
* Competency in Microsoft applications including Word, Excel, and Outlook.
* Excellent planning, organisational, and time management skills.
* Presentation skills that demonstrate the ability to communicate across various mediums to both technical and non‑technical audiences at all levels.
* Experience of working in a Pensions Administration environment.
* Experience of modern Pensions Administration systems.
Benefits
* A competitive salary and market leading bonus scheme.
Equal Opportunities
Isio Group is an equal opportunities employer, and we welcome applications from all suitably qualified candidates.
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