Were recruiting for a Customer Service Fleet Administrator to join a busy, fast-paced customer support team within a growing commercial environment.
If you enjoy helping customers, thrive in a busy office and are confident handling calls and emails, this could be a great opportunity to join a supportive team with full training provided.
What Youll Be Doing
* Handling inbound and outbound customer calls
* Responding to customer queries via email
* Supporting customers through the vehicle and benefits process
* Managing orders, deliveries and ongoing account queries
* Liaising with suppliers, dealerships and external partners
* Updating internal systems and maintaining accurate records
* Explaining costs, options and scheme information clearly
* Working towards team targets and service standards
* Delivering excellent customer service every day
What Were Looking For
1. Strong customer service and communication skills
2. Comfortable working in a fast-paced environment
3. Confident speaking on the phone and handling high volumes of enquiries
4. Good IT skills, including Microsoft Office
5. Organised with strong attention to detail
6. Positive attitude and willingness to ...